Account Associate - State Farm Agent Team Member

Beavercreek, OH, United StatesFull-timePosted Feb 16, 2026

Job description

ABOUT OUR AGENCY: I opened my agency in 2007 and currently lead a team of four. I’ve been with State Farm for over 31 years and have owned two different agencies during my career, which has given me a deep understanding of the business and what it takes to build a successful, sustainable office. I’m also a Marine Corps veteran, and that background influences my leadership style—focused, disciplined, and goal-oriented.

Staying involved locally is important to me, and I’m active in the Rotary Club and the Beaver Creek Chambers. For our team, we offer paid vacation time, health benefits, a 401k, licensing reimbursement, and a strong focus on work-life balance. Our office culture is driven and supportive, and we’re looking for go-getters who are goal-oriented, motivated, and always striving to improve.

This is a great environment for someone who wants to work hard, grow professionally, and be part of a team that values effort, accountability, and progress. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Description copied from Mick Lundy State Farm's careers page. Read the full posting before you apply.

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