Remote Experiences Coordinator

Job Details: Job Location: Bill Knight Lincoln Volvo

• Tulsa, OK, Position Type: Full Time, Salary Range: Undisclosed, The Lincoln Remote Experience Coordinator is responsible for delivering a seamless, premium Lincoln client experience beyond the dealership. This role ensures customers receive concierge-level service, whether at their home, workplace, or other preferred location. By managing remote vehicle deliveries, pick-up and drop-off appointments, and personalized client communications, the Coordinator reinforces Lincoln’s commitment to effortless ownership and exceptional service.

Qualifications

Prior experience in customer service, hospitality, or automotive (luxury brand experience preferred). Strong communication skills, both written and verbal, with a client-first mindset. Comfort with technology, including video conferencing, e-signature platforms, and CRM systems. Valid driver’s license with a clean driving record.

Professional demeanor with a polished, customer-centric approach. Strong organizational skills and ability to manage multiple appointments and priorities. Ability to work flexible hours, including evenings and weekends as client needs arise.