Operational Risk Specialist

Join Our Team and Make an Impact! At Jeanne D’Arc Credit Union, we don’t just offer jobs—we build careers. With competitive pay, outstanding benefits, a supportive team environment, and endless growth opportunities , you’ll have everything you need to thrive. We take pride in our team, who go above and beyond to deliver exceptional service and offer smart financial solutions to our members.

If you’re looking for a rewarding role where you can make a difference in helping people and giving back to the community, we’d love to have you on board! Now Hiring: Operational Risk Specialist As an Operational Risk Specialist, you’ll work under the leadership of the AVP – Compliance to preform functions related to application security administration, third-party vendor risk management, record retention and destruction, business continuity planning, and other operational risk management functions as assigned.

May assist Physical Security Supervisor in assigning building access control devices and procuring security photos or videos for incidents or fraud cases.

ESSENTIAL FUNCTIONS

Administers employee access to select business applications, ensuring roles and privileges apply to business needs and are well-documented to meet internal audit requirements. Performs due diligence on third-party service providers to evaluate the data security controls in place to protect sensitive data. Utilizes risk assessment software programs to identify and assign risk ratings to vendors, technology systems, member information records, and transaction processes Performs business application security reviews to validate user status and data security controls in accordance with defined standard Administers the third-party contract management software program.

Develops and maintains operational risk management procedures. Performs tasks related to record retention. Administers Visa card stock, balancing and maintaining Participates in projects involving the onboarding or modification of a business application or service partner and may assist in business continuity planning and testing Performs other job-related duties as assigned.

KNOWLEDGE AND SKILLS: Experience: Two years of banking, security, or information technology experience is required Education: Associate’s degree required or an equivalent combination of education and experience Interpersonal Skills: Builds relationships and fosters positive interactions with Credit Union team members, members, and vendors by demonstrating friendly, helpful, and efficient service.

Good written and verbal communication skills, patience, active listening, and sound judgment are required. This position requires a high degree of confidentiality. Other Skills: Proficiency with Microsoft Office, business applications, and learning the core system and other related software are required. Must have the ability to apply cognitive reasoning to daily tasks, take ownership, and work independently and as part of a collaborative team.

Must be highly motivated, detail-oriented, organized, and skillful with time management. Efficient with multitasking, problem-solving, and practical application. TOTAL REWARDS: At Jeanne D’Arc Credit Union, our team members’ well-being is essential to our success. In line with our belief that embedding social purpose in everything we do, creating a positive impact for our members, their families, and our communities, we’ve built a comprehensive benefits package for our Full Time employees and their families.

Competitive Medical, Dental, and Vision Coverage Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) 401(k) with Compnay Match and Profit Sharing Company Paid Life and Disability Insurance Generous Paid Time Off, Sick Time, and 11 Paid Holidays Birthday Paid Day Off Tuition Assistance and Student Loan Repayment Career Development Opportunities Enhanced Employee Assistance Program (EAP) Paid Volunteer Time Pet Insurance and Additional Voluntary Benefits Casual Dress Environment Your contributions will help our members achieve their financial goals while advancing your career in a dynamic and supportive environment.

Are you ready to grow with us? Apply today! Jeanne D’Arc Credit Union is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where every employee and applicant is treated with dignity, respect, and fairness. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, genetics, disability or any other characteristic protected by law.

If you require a reasonable accommodation to complete the application process or participate in an interview, please contact Human Resources at (978) 451-5001 ext. 7903. Reasonable accommodations will be provided in accordance with applicable law.