Patient Service Representative

Job Title Patient Service Representative Job ID 2026-36677 # of Openings 1 Job Locations US-MA-West Springfield Type Full-Time Category Field Office Staff Location : Location US-MA-West Springfield Job Post Information* : Posted Date 10/22/2026 Job Post Information* : External Company Name Dental Care Alliance Job Post Information* : External Company URL www.

dentalcarealliance.net Location : Postal Code 01089 Location : Address 93 Van Deene Avenue Customer Service; acknowledge, smile and greet patients upon arrival/dismissal Respond to patient questions and or concerns according to policies Answering Telephones Scheduling Appointments Maintaining Appointment Book Confirming Appointments Follow up on no shows/cancellation of Appointments Register Patients on sign in sheet Post charges and payments to patient accounts Checking voicemail on a daily basis Maintain a clean and friendly waiting area for patients Experience working in a dental, medical, or other health-care office Knowledge of insurance plans (HMO/PPO), is a plus Experience answering telephone Must have exceptional customer service skills Legal Disclaimer: We comply with all minimum wage laws as applicable.

All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

#MAE