Eugene Health Services Executive Director

Job Details: Job Location: Ko Kwel Wellness Center- Eugene

• Eugene, OR, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $106600.00 - $133244.80Salary/year, This position is a covered position as defined in the Coquille Indian Tribe Chapter 185 Child Protection Ordinance. Candidate must pass a pre-employment drug screen and Criminal and Character Background Check.

JOB SUMMARY

OF MAJOR FUNCTIONS Under the direct supervision of the CEO, the Health and Wellness Services Executive Director provides administrative oversight of assigned Health and Wellness Division (HWD) operations in Eugene at two separate facilities. The Executive Director collaborates with executive leadership of the HWD and Coquille Tribal Government to carry out the strategic objectives of HWD operations in Eugene.

This includes outpatient care for the Ko Kwel Wellness Center (KWC) in Eugene, quality improvement and accreditation, community relations, health facility management, and any other assigned duties or responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work closely with executive leadership to strategize and develop long and short-term plans, performance goals and for the Health and Wellness Division in Eugene, supporting the HWD Strategic Plan. Leverage relationships with department heads, external partners, and vendors to inform decision-making, advance operational priorities, and support the strategic goals of the HWD.

Serve as the primary liaison for HWD operations in Eugene, coordinating with vendors and HWD and Coquille Indian Tribe (CIT) departments, including Facilities, Human Resources, Security, and Communications, to ensure operational consistency and alignment with KWC–Coos Bay. Responsible for reviewing and managing HWD contracts that are specific to Eugene facilities through the internal review process.

Coordinates with Information Technology, including the electronic health record team, to improve and maintain accurate administration of system work processes and support implementation and optimization of electronic health record workflows. Participates in and contributes to the Quality Improvement and Accreditation) activities; including but not limited to monitoring the data collection processes to measure quality and identify quality related problems or concerns, and coordination and integration of quality improvement activities.

Collaborate with the Incident Review Team to ensure corrective actions are implemented as needed. Function as the safety officer for Eugene facilities, which includes, but is not limited to identifying and addressing safety concerns at all Eugene locations, supporting communication with HWD team in Eugene at the direction of COO or CEO regarding inclement weather, clinic closure, or any other service disruption.

Manage Emergency Response Teams for KWC Eugene including training, drills and post evaluations and debrief and subsequent process improvement implementation, as necessary. Identify and coordinate resolution for any necessary equipment or facility repairs, ensure safety and alarm drills are completed consistently with HWD policy.

Ensure compliance with AAAHC (Accreditation Association of Ambulatory Health Care and CARF (Commission on Accreditation of Rehabilitation Facilities) standards that apply to Eugene HWD including but not limited to monitoring and preparing for the tri-annual CARF and AAAHC surveys and conducting corrective actions following the survey as needed.

Support policy and procedure development and implementation. Collaborate with Human Resources department leads, CEO and/or COO to coordinate recruitment and onboarding for HWD employees in Eugene. Ensure all required trainings are completed for Eugene HWD and Tribal Government employees, as applicable. Develop policy and procedure related to HWD programs and services and participate in the policy review committee meetings.

Responsible for supporting implementation and compliance with established policy and procedure. Collaborate with the Quality Improvement and Accreditation program to maintain and implement HWD policies and procedures for all services provided within KWC Eugene. Participate in the annual budgeting process as needed. Responsible for ensuring compliant and efficient operation of the Eugene facilities.

In collaboration with KWC Allied Health team, support public health, health promotion, and other community outreach activities. Ensure the KWC develops positive working relationships with community partners. Serve as the primary point of contact for community outreach and public relations for KWC-Eugene, fostering strong partnerships throughout Lane County to increase awareness of and engagement with Coquille Indian Tribe Health and Wellness Division services.

Collaborate with the Communications Department and community partners to develop and distribute outreach materials, media content, and marketing initiatives that support public awareness, community engagement, and the expansion of KWC services in Eugene. Other duties as assigned. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered as a detailed description of all work requirements that may be inherent in the job.

PHYSICAL REQUIREMENTS Requires the ability to communicate orally, repetitive movement of the wrists, hands, and/or fingers, often requires walking, standing, sitting for extended periods of time, raising or lowering objects, and occasionally requires lifting up to 25 pounds. Work is generally performed in an office setting and outdoors.

Occasional evening and weekend work are required. Work involves exposure to hazardous material and infectious disease. Will often be required to travel by automobile, commercial or private carrier. Local travel is frequently required; statewide and national travel is occasionally required. The individual must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES The individual must be able to perform the essential duties and responsibilities of the position safely, efficiently, and accurately. Work duties or processes may be modified, when appropriate and feasible, to support successful performance without creating a significant safety risk.

Excellent verbal and written communication skills with strengths in team building, and cooperative problem solving. Ability to consistently convey a pleasant and helpful attitude by using excellent interpersonal and communication skills to control sometimes stressful and emotional situations. Ability to foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the Coquille Indian Tribe.

Ability to develop the skills of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Demonstrated ability to drive results by applying technical expertise, analyzing complex issues, evaluating risks and opportunities, and exercising sound judgment to make decisions that achieve high-quality outcomes.

Knowledge and skill in performing department-level administrative functions, including personnel and budget management, procurement, preparation and administration of contracts, grants and agreements and program evaluation and reporting. Ability to maintain effective working relationships with outside government officials, administrative and granting agencies.

Ability to lead and manage all phases of grant administration, including grant application development, budget development and oversight, compliance, monitoring, and grant reporting. Ability to read and understand technical documents and manuals, as well as the ability to write such documents for use by others. Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, with the ability to use these tools effectively to create correspondence, documents, spreadsheets, reports, and other business materials.

Ability to maintain professionalism, confidentiality, and objectivity under constant pressure and crisis situations. A breach of confidentiality or fraud is grounds for immediate dismissal.

Qualifications

REQUIRED QUALIFICATIONS Bachelor’s degree in a Health-related field, preferred, or Business Administration. In lieu of a Bachelor’s degree, Associate’s degree in a health-related field and 10 years of relevant experience managing multiple staff in a healthcare environment. Five years of management and supervisory experience in a primary care or behavioral health setting is required.

Knowledge and experience with Quality Improvement and Accreditation are required. Knowledge of HIPAA privacy and confidentiality guidelines is required. Current and valid driver’s license in good standing is required with no insurability restrictions from the Tribe’s insurance carrier. Required to accept the responsibility of a mandatory reporter of abuse and neglect of infants and children, people who are elderly or dependent, individuals with mental illness or development disabilities or residents of nursing homes and other health care facilities.

This includes reporting any evidence of physical injury, neglect, sexual or emotional abuse or financial exploitation. First Aid/CPR certification required or ability to obtain within 90 days of employment.

PREFERRED QUALIFICATIONS

Specific knowledge and experience in revenue cycle management, including working with State Medicaid agencies and coordinating agreements is preferred. Knowledge of Indian Health Service programs is preferred. Experience working within a Tribal environment is preferred.