Arthur J. Gallagher & Co. (AJG) is a global insurance brokerage, risk-management and claims-TPA firm. Hiring is heaviest in its US claims arm (Gallagher Bassett / INVEST workers'-comp trainee program), its India shared-services centres (Kochi, Bengaluru) and its Philippines BGC operation. Loops for corporate/analyst and claims roles typically run a recruiter/HR screen, a proctored aptitude+insurance+accounting assessment, a role-specific technical round on insurance/broking or claims, and a final panel or hiring-manager interview. The assessment platform is a fixed 4-section MCQ (English, logical reasoning, insurance, accounting) that recurs across geographies. For actuarial roles (Gallagher Re) and QA/tech corporate roles the process is less documented but similarly multi-round.
These 4 writeups cover insurance broking, claims adjusting, insurance operations and other roles. All of them were posted under a forum handle, so we could not verify the authors’ identities.
Interview experiences at Arthur J. Gallagher & Co.
Account Operations Manager (AOM), shared-services
Received an offer
Experienced. 3 rounds. Shared by u/MonalsaSmile on reddit, 2026-01-01
1Recruiter initial interviewPhone screenA very short Teams call (about 13 minutes) covering basic screening questions with the recruiter.Covered: Behavioral, Resume deep-dive
2Online assessmentOnline assessmentRecruiter sent an assessment link right after the screen. Four sections covering English grammar, logical reasoning, insurance and accounting.Covered: Aptitude, Domain knowledge
3Final interviewHiring managerRoughly 45 minutes, mostly situational and behavioural questions plus role-specific and company-fit questions. The invite came with a PDF listing the criteria the panel would score against.Covered: Behavioral, Customer scenarios, Domain knowledge
Senior Analyst (insurance operations)
Not selected
Experienced. 4 rounds. Shared by u/kartikapatel95 on reddit, 2025-11-01
1Recruiter screenPhone screenInitial HR call covering background and role fit for a Senior Analyst position.Covered: Resume deep-dive, Behavioral
2Online assessmentOnline assessmentProctored assessment running about 70 minutes covering the standard sections.Covered: Aptitude, Domain knowledge
3Technical / role interviewTechnicalDiscussion of prior analyst work. The interviewer flagged that a banking background might not translate to insurance.Covered: Domain knowledge, Past projects
4Operations roundPanelA short 15-minute conversation dominated by personal-life questions (family, marital status) rather than the tasks described in the JD. Ended in a rejection with no feedback.Covered: Behavioral, Domain knowledge
Senior Support Manager (insurance broking)
Outcome not shared
Experienced. 3 rounds. Shared by u/Aggressive_Blaze on reddit, 2025-10-08
1HR roundBehavioralHeld in the building's common cafeteria because of candidate volume. Standard HR questions built off the JD plus a knowledge check like naming a public-sector insurer.Covered: Behavioral, Domain knowledge
2Technical roundTechnicalA single deep-dive question in the office asking the candidate to walk through the full policy-renewal process from a broker's perspective, followed by 30 minutes of back-and-forth feedback.Covered: Domain knowledge
3Proctored assessmentOnline assessmentMCQ test with sectional timing: 30 marks English (20 min), 20 marks logical reasoning (20 min), 20 marks insurance (10 min), 20 marks accounting (20 min). Webcam flags any glance away from the screen so pen-and-paper working is not tolerated.Covered: Aptitude, Domain knowledge
New grad, ~$30/hour hourly during 6-month training (roughly $60k/yr), converts to salaried after program. 3 rounds. Shared by u/Alert_Newspaper_6403 on reddit, 2026-08-01
1Recruiter screeningPhone screenInitial recruiter call to size up interest and background. No insurance experience is required for INVEST.Covered: Resume deep-dive, Behavioral
2One-on-one video interviewBehavioralA Zoom or Teams conversation with a single interviewer focused on communication, organisation and ability to absorb a new industry.Covered: Behavioral, STAR stories, Customer scenarios
3Final panelPanelSmall panel final. Decision came back roughly two weeks later. Roughly 20% of applicants ultimately get hired per an internal remark.Covered: Behavioral, STAR stories
Arthur J. Gallagher & Co. interviews: FAQ
What is the interview process like at Arthur J. Gallagher & Co.?
Arthur J. Gallagher & Co. (AJG) is a global insurance brokerage, risk-management and claims-TPA firm. Hiring is heaviest in its US claims arm (Gallagher Bassett / INVEST workers'-comp trainee program), its India shared-services centres (Kochi, Bengaluru) and its Philippines BGC operation. Loops for corporate/analyst and claims roles typically run a recruiter/HR screen, a proctored aptitude+insurance+accounting assessment, a role-specific technical round on insurance/broking or claims, and a final panel or hiring-manager interview. The assessment platform is a fixed 4-section MCQ (English, logical reasoning, insurance, accounting) that recurs across geographies. For actuarial roles (Gallagher Re) and QA/tech corporate roles the process is less documented but similarly multi-round.
What topics does Arthur J. Gallagher & Co. test in interviews?
Commonly reported topics include Aptitude, Domain knowledge, Behavioral, Customer scenarios, STAR stories, SQL.
These guides summarize public, first-hand interview experiences shared by candidates. They describe the shape of each loop and the topics that came up, not a leaked question bank, and every experience links back to its original source. Processes change often. Treat this as directional prep, not a script.
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