Arthur J. Gallagher & Co. (AJG) is a global insurance brokerage, risk-management and claims-TPA firm; hiring is heaviest in its US claims arm (Gallagher Bassett / INVEST workers'-comp trainee program), its India shared-services centres (Kochi, Bengaluru) and its Philippines BGC operation. Loops for corporate/analyst and claims roles typically run a recruiter/HR screen, a proctored aptitude+insurance+accounting assessment, a role-specific technical round on insurance/broking or claims, and a final panel or hiring-manager interview; the assessment platform is a fixed 4-section MCQ (English, logical reasoning, insurance, accounting) that recurs across geographies. For actuarial roles (Gallagher Re) and QA/tech corporate roles the process is less documented but similarly multi-round.
These 4 writeups cover insurance broking, claims adjusting, insurance operations and other roles. All of them were posted under a pseudonym (Reddit, GeeksforGeeks or forum handles), so we could not verify the authors’ identities.
Interview experiences at Arthur J. Gallagher & Co.
Outcome
Seniority
Account Operations Manager (AOM), shared-services
Experienced
Received an offer3 rounds
1
Recruiter initial interviewPhone screen
A very short Teams call (about 13 minutes) covering basic screening questions with the recruiter.
Covered · Behavioral, Resume deep-dive
2
Online assessmentOnline assessment
Recruiter sent an assessment link right after the screen; four sections covering English grammar, logical reasoning, insurance and accounting.
Covered · Aptitude, Domain knowledge
3
Final interviewHiring manager
Roughly 45 minutes, mostly situational and behavioural questions plus role-specific and company-fit questions; the invite came with a PDF listing the criteria the panel would score against.
Initial HR call covering background and role fit for a Senior Analyst position.
Covered · Resume deep-dive, Behavioral
2
Online assessmentOnline assessment
Proctored assessment running about 70 minutes covering the standard sections.
Covered · Aptitude, Domain knowledge
3
Technical / role interviewTechnical
Discussion of prior analyst work; the interviewer flagged that a banking background might not translate to insurance.
Covered · Domain knowledge, Past projects
4
Operations roundPanel
A short 15-minute conversation dominated by personal-life questions (family, marital status) rather than the tasks described in the JD; ended in a rejection with no feedback.
Held in the building's common cafeteria because of candidate volume; standard HR questions built off the JD plus a knowledge check like naming a public-sector insurer.
Covered · Behavioral, Domain knowledge
2
Technical roundTechnical
A single deep-dive question in the office asking the candidate to walk through the full policy-renewal process from a broker's perspective, followed by 30 minutes of back-and-forth feedback.
Covered · Domain knowledge
3
Proctored assessmentOnline assessment
MCQ test with sectional timing: 30 marks English (20 min), 20 marks logical reasoning (20 min), 20 marks insurance (10 min), 20 marks accounting (20 min); webcam flags any glance away from the screen so pen-and-paper working is not tolerated.
What is the interview process like at Arthur J. Gallagher & Co.?
Arthur J. Gallagher & Co. (AJG) is a global insurance brokerage, risk-management and claims-TPA firm; hiring is heaviest in its US claims arm (Gallagher Bassett / INVEST workers'-comp trainee program), its India shared-services centres (Kochi, Bengaluru) and its Philippines BGC operation. Loops for corporate/analyst and claims roles typically run a recruiter/HR screen, a proctored aptitude+insurance+accounting assessment, a role-specific technical round on insurance/broking or claims, and a final panel or hiring-manager interview; the assessment platform is a fixed 4-section MCQ (English, logical reasoning, insurance, accounting) that recurs across geographies. For actuarial roles (Gallagher Re) and QA/tech corporate roles the process is less documented but similarly multi-round.
What topics does Arthur J. Gallagher & Co. test in interviews?
Commonly reported topics include Aptitude, Domain knowledge, Behavioral, Customer scenarios, STAR stories, SQL.
These guides summarize public, first-hand interview experiences shared by candidates. They describe the shape of each loop and the topics that came up, not a leaked question bank, and every experience links back to its original source. Processes change often; treat this as directional prep, not a script.
