Tech Officer: Quality

Structural Information Job number: 10005140 Job title: Tech Officer: Quality Job grade: OP1 Group/ BU: Openserve Division: Openserve Span of control: 0 Reports to: Management REM Functional Area: Technical Core Description To perform quality and safety inspections and audits on tools, equipment materials, work methods and procedures in the NFS, ANM and Network Build Operations environments to ensure that quality and safety standards are adhered to.

Job Responsibilities

OUTPUT 1 Inspected Equipments/ Projects/ Products/ Service SUB-OUTPUTS Register request for inspection Plan inspection programme Do inspection of equipments/projects Compile inspection / progress report Distribute inspection report Follow up on report Update local records Liaise with other stakeholders throughout the process RANGE Telecommunication / E / P / P / Service BVS Systems Exclusive Projects Materials MDF Overhead & Underground Cable Network Radio Transmission Systems Telephone Equipment Tools And Equipment Workmanship ANO, ANM And Network Build OUTPUT 2 Conducted Audits SUB-OUTPUTS Gather information Plan audit programme Liaise with stakeholders Carry out audit Provide feedback Compile audit progress / report Submit report Follow up on audit Update local records / admin RANGE Internal quality, management system audits ANO, ANM And Network Build Procedures Safety Management Work Methods, Tools, Vehicles Overhead & Underground Cable Network Yards Internal operations audits Self assessment audits OUTPUT 3 Provided Support SUB-OUTPUTS Conduct special investigation Liaise with stakeholders Localize problem Formulate possible solutions Assist with implementation of quality systems Compile and distribute report Follow up on support RANGE Procedures Quality systems Internal/ External Customers Safety Management Physical Design OUTPUT 4 Compiled Reports SUB-OUTPUTS Receive request / initiate Follow up Collect information Process information Generate report Validate report Distribute to relevant role players RANGE Technical Audit Statistical Progress Core Competencies FUNCTIONAL KNOWLEDGE Test Equipment; Report Format Specifications; Telkom Policies; Customer Needs; Telkom Procedures; Business Plan; Work Instructions; Quality Management; Performance Analysis FUNCTIONAL SKILLS Interpersonal; Conflict Management; Analytical; Communicating; Organizing Techniques; Writing; Computer Applications; Computer Literacy ATTITUDES/ LEADERSHIP COMPETENCIES Open Mindedness; Quality Awareness; Confident; Responsible; Proactive Certifications Education NQF 6: National Diploma/ Advanced Diploma/ Certificate Experience 2 Years relevant experience Additional Information Special Requirements Valid Drivers license Ability to travel and stay out overnight Physical Requirements Work at Heights Work in Confined Spaces Key Stakeholders