Senior Executive|Marketing|Hongs Marketing|M2A
Job description
Accountability: Channel Partner Strategy Execution Support execution of strategic initiatives and promotional campaigns across aggregator partners. Ensure timely implementation of offers, discounts, combos, and platform-specific marketing activities. Validate offer configurations and execution accuracy. Monitor campaign performance and report execution status Operational Excellence & Issue Resolution Act as the first point of contact for aggregator-related operational issues affecting stores.
Coordinate with internal teams, store operations, and channel partners to ensure timely resolution of pickup and delivery-related challenges. Liaise with POS partners to drive issue closure and system-related resolutions. Conduct regular menu hygiene audits across all aggregator platforms to ensure product availability, descriptions, and imagery.
Monitor and resolve store closure and menu closure incidents Discount Coupon & Settlement Management Manage coupon performance tracking and settlement reconciliation Work closely with tech team to address settlement discrepancies Financial Governance & Reconciliation Ensure timely processing and pay out of aggregator-related invoices and marketing spend claims.
Coordinate closely with Finance teams for commission validation Support monthly and periodic reconciliation exercises between internal records and aggregator statements
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