Professional Career Advisor

Job Details: Job Location: 620 Northline Mall

• Houston, TX, Position Type: Full-Time, Education Level: Bachelors Deg. or Equivalent Experience, Salary Range: Undisclosed, Travel Percentage: Moderate Local Travel (up to 25%), Job Category: Administration & Support Services, Founded in 1907 in Houston’s Second Ward (today’s East End), Baker. Ripley is the largest community development nonprofit in Texas, delivering holistic, community-based programs and services that bring resources, education, and connection to more than half a million people each year. Baker. Ripley works with Neighbors in approximately 60 services locations to help them discover the strengths and skills necessary to become productive and self-sufficient, so that they can fulfill their aspirations to earn, learn, belong, and be well. Through our work in socioeconomic mobility, health and wellness, and education, Baker. Ripley is addressing the inequities that prevent our Neighbors from navigating a pathway to achieve their dreams. Join our team at Workforce Solutions as a dynamic Career Advisor, where you’ll be at the forefront of empowering individuals to achieve meaningful employment and career growth! In this fast-paced, customer-focused role, you will engage with visitors across multiple channels—phone, in person, email, live chat, and social media—delivering exceptional service that is professional, respectful, and responsive. You’ll actively listen to each customer’s needs and connect them to the right mix of job opportunities, workforce programs, workshops, and community resources to help them secure, retain, or advance in employment. By providing expert guidance on local labor market trends, career exploration tools, and effective job search strategies, you’ll support at least 10 customers weekly while building strong pathways to success. Your ability to consistently deliver timely, friendly service and make impactful referrals will directly contribute to positive outcomes for job seekers and the community.

Qualifications

Education

Bachelor's Degree OR at least six months of experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor. Work Experience Experience

• Each 6 months of experience substitutes for 15 semester hours of college coursework Baker. Ripley is an equal opportunity employer/program. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any status protected by federal, state, or local laws. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws. Auxiliary aids and services are available upon request for persons with disabilities.