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Viability

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Human Resources Administrative Assistant

$47k to $51k

Westfield, MA, United StatesFull-timePosted Oct 27, 2026

Against the United States typical range

Job description

Position: Human Resources Administrative Assistant Location: Westield , MA Rate of Pay: $22.50- $24.50 per hour Hours: 40 hours per week Schedule: Monday – Friday 8:00am-4:00pm (flexibility on evenings to attend Job Fairs as required) Summary The Human Resources Administrative Assistant provides administrative support for the Human Resources office, playing a key role in compliance, and record keeping.

While directly reporting to the Chief People Officer, the assistant will support the HR department team members, including support for all activities involved within their administrative and project needs. The HR Admin is responsible for maintaining employee personnel files and other records. Additionally, the HR Admin participates in the new employee orientation, process of WC claims, coordinating meetings and documentation compliance for all audits, submission of human resources information and reports for newsletters, oversight of the HR mailbox and main phone line, and oversight and coordination of tenure awards.

Qualifications

High School Diploma, or GED, AA or Certificate in General Studies, Certified Administrative Professional (CAP), Certified Professional Secretary (CPS), or other Administrative Certification preferred At least two years related experience in an office environment required.

Requirements

Regularly interacts with members and the public on the phone and in a program setting. Develops positive working relationships with both internal and external stakeholders. Works under direct supervision within prescribed area and escalates other matters appropriately. Skilled in using phone systems, email, Office365 applications (word, excel, SharePoint, Teams, etc.)

, and willingness to learn Human Resources Information System (HRIS). The ability to communicate effectively and professionally in a business setting, verbally and in writing. Fluency in Spanish preferred. “Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.

” Full-time Viability staff members are eligible for the following: Health, Dental & Vision insurance plans. Dependent care flexible spending account. Flexible Spending & Health Savings account. Pet-plan discount program offered through Fetch. Company paid Long-term Disability insurance. Company paid Short-term Disability insurance.

(NY & OK employees only) Company paid Life & AD&D insurance.

Benefits

& Perks for all Viability staff members: Employer matched 403B contributions starting day 1 of employment. Eligible for Tuition Reimbursement. Generous paid time off. 11 Paid Holidays a year. Access to training and professional development resources through our comprehensive online learning platform. Referral Incentive bonus.

For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate! Employee Assistance Program that provides confidential assistance for all life challenges. Work-life balance. Who We Are Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access. Our Vision Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org . If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.

Description copied from Viability's careers page. Read the full posting before you apply.

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