Customer Service

Communicate clearly and effectively with customers through various channels like email, phone, and chat. Keeps up quality service by adhering to organization guidelines. A customer service representative should be able to identify and resolve customer issues quickly and efficiently. It's important for a customer service representative to be patient and empathetic towards customers, especially during difficult situations.

Should be able to manage their time effectively to ensure that they can handle multiple customers simultaneously. Good understanding of the products or services that their company offers, so they can provide accurate information to customers. A positive attitude towards customers and be willing to go above and beyond to provide excellent customer service.

Requirements

Proven experience as customer service role. Graduate in any field Excellent knowledge of the English language Good knowledge of computer programs like (CRM software) and excel. Ability to switch communication styles Benefits Flexible working hours 6 days of working culture Health Insurance Benefits Tenure Recognition and Awards Leave Benefits as per your Milestones Performance-Linked Growth Opportunities Out of Term Appraisals