Housekeeping Supervisor

HOUSEKEEPING SUPERVISOR Job Summary: The housekeeping supervisor is responsible for managing the performance of the room attendants and housemen, ensuring that guest rooms and public areas are clean, safe, comfortable and well supplied.

Responsibilities

Inspecting rooms, occupied and vacant, to ensure that they meet the standards set by Sandals/Beaches Resorts Maintaining confidentiality Handling all guest concerns efficiently, tactfully and courteously Monitoring linen to ensure that highest quality standards are maintained Assisting Executive Housekeeper in inventory and management reports Analysing and resolving problems, exercising good judgment Qualifications: College or University Degree from a recognised tertiary institution Minimum of three (3) years' management and/or supervisory experience in a first-class resort Excellent organisational and team management skills Excellent customer service skills Excellent written and oral communication skills