F&B Assistant

Holiday Inn London Luton Airport We are seeking a dedicated and professional F&B Assistant to join our team at the Holiday Inn London Luton Airport . If you are committed to providing exceptional service and thrive in a dynamic environment, we want to hear from you! Role Overview: As part of the Food and Beverage team, you will ensure that all guests receive professional, friendly, and efficient service while performing all operational tasks in line with our company procedures and brand standards.

Key Responsibilities

• Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws Benefit: Employee discount across IHG properties. Free parking on-site. On-site gym. Meals on duty. Service charge