Shorex staff

Responsibilities

• Operating the shore excursions desk.
• To promote, explain, and sell excursion to the guests.
• To handle the queries and complaints of the guests.
• To achieve sales targets.
• Checking tour ratings for quality assurance.
• Communicating with the onshore office.
• Maintain good Public relations onboard.
• To deliver port lecture and public announcement.
• Monitoring and managing the customer journey.
• Coordinating on Shorex revenue activities to ensure maximum income.
• Should be flexible with working hours onboard the ship as required.
• Willing to assist in the Ground handling operations shore side in the terminal as and when required.