Provider Support

About Crisis24 Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world.

Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.

At Crisis24, we don't just offer jobs – we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose.

Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.

More information is available at https://www.crisis24.com/careers Who We Are Looking For We are looking for a detail-oriented, organised, and proactive individual with a strong sense of responsibility and a passion for accuracy. The ideal candidate will have experience in invoice processing or finance administration, excellent numerical and problem-solving skills, and the ability to manage multiple priorities while meeting strict deadlines.

You should be a confident communicator who can liaise professionally with medical teams, finance colleagues, and overseas providers to resolve queries and ensure timely payments. A high level of accuracy, integrity, confidentiality, and a collaborative approach are essential. Experience in medical billing, accounts payable, or international payments will be an advantage.

What You Will Work On Processing and verifying medical and provider invoices accurately and efficiently. Coordinating with the medical team to review and obtain approval for high-cost invoices. Liaising with local and overseas providers to resolve billing queries and obtain supporting documentation. Working closely with the finance team to ensure timely payments and resolve discrepancies.

Tracking outstanding invoices, following up on approvals, and managing payment deadlines. Maintaining accurate financial records and ensuring compliance with internal procedures and confidentiality requirements. Identifying invoice processing efficiency and minimise payment delays. Who You Will Work With You will collaborate closely with the internal finance team, medical team, and medical case managers to ensure accurate invoice processing and timely payments.

You will also liaise with local and overseas healthcare providers to resolve billing queries, obtain supporting documentation, and maintain strong working relationships. This role requires effective communication and teamwork across departments to ensure a smooth and efficient payment process.

What You Will Bring

Experience in invoice processing, accounts payable, or finance administration. Strong attention to detail and a high level of accuracy when handling financial information. Excellent numerical, organisational, and problem-solving skills. The ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Strong communication and interpersonal skills, with the confidence to liaise with finance colleagues, and overseas providers. Proficiency in Microsoft Office, particularly Excel, and the ability to work with financial systems. A high level of integrity, confidentiality, accountability, and a collaborative approach. Experience in medical billing, healthcare administration, or international payments will be an advantage.

Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity.

We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.