Insurance Coordinator

Description & Details: Mission: To provide inclusive, quality healthcare while promoting overall student well-being. Vision: Promoting the well-being of students by empowering them with the knowledge, skills and spirit to take responsibility for personal, family and community health. The primary responsibility of this position is assisting with all insurance billing services in a time-efficient manner.

Assists with the coordination of the overall functions of the insurance billing process. Be part of a vibrant Student Affairs team committed to service, teamwork, and belonging. Make a difference by empowering students with the knowledge and skills to access healthcare. Enjoy professional development, collaborative work culture, and the opportunity to lead impactful initiatives.

Duties/Responsibilities: The primary responsibility of this position is assisting with all insurance billing services in a time-efficient and customer focused manner. Serve as contact person for billing and insurance processing Call and verify insurance eligibility and network status on behalf of students. Submit electronic insurance claims to medical clearinghouse.

Download Electronic Remittance Advices (ERA) into medical management information system. Work denied claims and resubmit to insurance as necessary. Post receivables from ERA as well as paper checks received. Contact insurance companies to resolve problems with claims. Facilitate positive relationship with insurance providers.

Maintain positive customer relations with students and assist with questions or concerns related to their health insurance. Educate patients to understand the insurance processes including but not limited to prior authorization. Keep abreast of current coding, billing and insurance regulations. Communicates regulations to staff and students as necessary.

Ensure policies and procedures are in compliance with state, federal, and payer regulation. Assist with credentialing SHS providers with third party payers as delegated. Participate in outreach events to help students understand health insurance and overall services available at Student Health Service, such as resource tabling events, and presentations.

Provide support/coverage for Business Office as needed Provide support/coverage for Reception/Business Office including scheduling patients, checking in appointments, covering phone queue, and assist with referral process. Work Schedule: Academic year: 40 hours per week. Monday – Friday 8:00am-5:00pm Summer & Breaks: 24 hours per week.

Monday

• Friday 7:30am-4:00pm Hiring Range: $43,000 - $51,948 to commensurate with experience. See below for additional detail on the excellent NDSU benefits and overall compensation package! Pay is based on several factors, including budget, labor market, prior experience, skills, knowledge, abilities, education, licensure and/or certification and other business considerations.

Minimum Qualifications

Bachelor's Associate’s degree in Accounting, Business, Finance, Healthcare Administration or related degree or 2 years equivalent experience Minimum of 1 year experience in medical insurance or other billing and posting with strong understanding of insurance and billing regulations.

Preferred Qualifications

Minimum of 1 year experience in computerized practice management system or insurance clearinghouse. Ability to interpret insurance remittance advice(s) Insurance credentialing experience Marketplace and/or Medicaid health insurance enrollment experience Electronic health record Computer skills in Microsoft Office including Excel, Word and Outlook Core Competencies: Communication: Excellent oral and written communication and interpersonal skills.

Knowledge of ICD, CPT, HCPCS and medical terminology Demonstrated ability to effectively engage, support, and communicate with a diverse young adult population. Technical Skills: Proficiency in electronic medical records (EMR) systems, general computer systems and office equipment skills. Ability to work independently and as part of a multidisciplinary team.

Ability to organize and prioritize multiple tasks; detail and accuracy oriented. Critical thinking and problem-solving skills. Collaborate and build strong relationships with the Student Health Service team and other campus community partners. Applicant Materials Required: Cover Letter addressing how qualifications are met Resume Contact information for 3 professional references Our commitment to caring for our employees isn’t just words—it’s proven.

In NDSU’s most recent Gallup Engagement Survey, our strengths centered on care and development. “ My supervisor, or someone at work, cares about me as a person ” and “ I have the opportunities to learn and grow”, were noted as top drivers. This reflects the culture you’ll experience here. NDSU OFFERS OUTSTANDING BENEFITS!

Join a workplace that invests in your well-being, your future, and your success. Full-time employees are eligible for the following benefits: Health & Wellness 100% employer-paid health insurance premiums for single and family coverage Choice of PPO/Basic or High Deductible Health Plan with HSA Coverage begins the first of the month after your hire date Wellness incentives for healthy lifestyle participation Exceptional Retirement Plan Employer retirement contributions ranging from 7.

5% up to an impressive 12.26% , depending on position (One of the strongest retirement packages in the region!)

• Your future is a priority, and it shows. Time Away & Support Generous annual leave , sick leave , and 10 paid holidays Employee Assistance Program for confidential support Supportive work-life balance Education Benefits That Grow With You Tuition waivers for employees (up to three classes per calendar year) 50% tuition waiver for spouse/partner and dependents Additional Optional Benefits Supplemental Life, Dental, Vision, Long-Term Care Flexible Spending Accounts (Health & Dependent Care) Supplemental Retirement Plans Explore Full Benefit Details: Benefits | Human Resources | NDSU About Us: North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment. NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country. NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live. NDSU is committed to fostering a community where differences are recognized as strengths. Rooted in our land-grant mission, we work together to meet the needs of North Dakota and its communities through education, research and outreach. Equal Opportunity Statement: NDSU does not discriminate in its programs and activities on the basis of age, color, gender expression/identity, genetic information, marital status, national origin, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, status as a U.S. veteran, or participation in lawful activity off the employer's premises during nonworking hours which is not in direct conflict with the essential business-related interests of the employer, as applicable. Direct inquiries to Vice Provost, Title IX/ADA Coordinator, Old Main 100, 701-231-7708, [email protected] . No Smoking Notice: As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10. Veteran’s Preference Notice: This position is subject to North Dakota Veteran’s Preference requirements. Reasonable Accommodation Information: North Dakota State University is committed to providing access and reasonable accommodation in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at 701-231-8961 or [email protected] .