Service Technician - Overhead Doors

Job Title: Overhead Door Service Technician Job Summary We are seeking a skilled and reliable Overhead Door Service Technician to install, service, troubleshoot, and repair commercial overhead doors and related systems. The ideal candidate is mechanically inclined, safety-focused, customer-oriented, and able to work independently in the field.

Key Responsibilities

Install, service, repair, and maintain overhead doors, rolling steel doors, dock equipment, and related hardware Diagnose mechanical, electrical, and structural issues and determine appropriate repair solutions Perform preventative maintenance inspections to ensure safe and proper operation Troubleshoot and repair door operators, motors, controls, sensors, and safety devices Replace or adjust springs, cables, rollers, tracks, panels, hinges, and seals Respond to service calls in a timely and professional manner Accurately complete work orders, service reports, and documentation Communicate clearly with customers regarding repairs, costs, and maintenance recommendations Follow all company policies, safety procedures, and OSHA regulations Maintain company vehicle, tools, and inventory in good working condition Participate in on-call or emergency service rotation as required Qualifications & Requirements High school diploma or GED required Previous experience as an overhead door technician, garage door technician, or related mechanical trade preferred Strong mechanical and electrical aptitude Ability to read and interpret technical manuals, wiring diagrams, and blueprints Experience with hand tools, power tools, and diagnostic equipment Valid driver’s license with acceptable driving record Ability to work at heights and lift heavy materials (up to 75 lbs or more) Comfortable working indoors and outdoors in varying weather conditions Strong problem-solving skills and attention to detail Excellent customer service and communication skills Preferred Skills (Not Required) Experience with commercial doors, dock levelers, and high-speed doors Electrical troubleshooting or low-voltage experience Welding or fabrication experience OSHA, lift, or safety certifications Manufacturer-specific certifications Work Environment & Schedule Field-based role with travel to customer locations Full-time position; overtime and after-hours work may be required On-call rotation for emergency service Compensation & Benefits (Example) Competitive hourly wage based on experience Overtime opportunities Company vehicle and tools Health, dental, and vision insurance Paid time off and holidays Retirement plan options Ongoing training and certification opportunities