Service Writer

Job Details: Level: Experienced, Job Location: Rochester NY

• Rochester, NY, Position Type: Internship, Education Level: 2 Year Degree, Salary Range: $20.00 - $28.00Hourly, Job Shift: Day, Job Category: Customer Service, Service Writer 📍 Location: Rochester, NY 💲 Salary: $20.00 – $28.00 per hour, based on experience and qualifications 🕒 Schedule: Full-Time, Exempt – Monday thru Friday WHAT YOU WILL GET: 7 Paid Holidays + generous paid time off Paid Training & Rewards 401k & Co. Match Comprehensive Benefits Fantastic Work-Live Balance Friendly, team-oriented environment WHAT YOU WILL DO: The Service Writer supports the Service Manager and Service Dept. with day-to-day administrative responsibilities. Responsible for detailed administrative processes of the Service Dept. The position shall collect, analyze, input and distribute various items of information throughout the Company. Accuracy and timeliness are critical. Responsible for timely opening, closing, and processing of repair orders in the system, collecting purchase order information, warranty information and/or customer payment. ABOUT US! Five Star Equipment is Northern PA and New York State’s John Deere Construction and Forestry Equipment Dealer with seven locations serving 57 counties. As a leading North American Dealer, Five Star Equipment is committed to offering a full range of high-quality equipment for the Construction and Forestry industries. We accomplish this by offering full-service repair facilities, large parts inventories, and dedicated employees for all your sales, parts, and service needs. Our Locations: Dunmore, PA
• Williamsport, PA
• Waterford, PA
• Kirkwood, NY
• Rochester, NY
• Syracuse, NY
• Orchard Park, NY QUALIFICATIONS: WHAT YOU WILL NEED TO HAVE: Prior experience in parts or service is preferred Must have a solid foundation to understand interdependencies of the Service Department, flow of information and documents. Knowledge of company reporting, customer accounts and financial reporting methods and operations for Service Department. Ability to use software applications such as CDK business system, Microsoft Office and Internet functions.