Patient Service Representative - Float Pool

$3000 Sign On Bonus A non-exempt medical office position responsible for front office processes in the physician practice Greeting patients entering the physician practice Answering office phones, making appointments, confirming appointments and rescheduling when necessary Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process Collects co-pays and posts charges Charge entry and patient balance processing Distributes information to patients regarding office policies, procedures, information about the practice, etc.

Explain and enroll patients in the patient portal Education: High school diploma/GED required with completion medical office assistant program preferred Certification: Prefer healthcare management/administration certification Experience: Two years of customer service experience, preferably in a medical office setting Sign on bonus is for new hires!

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