Collection, Claims & Disputes Accountant

Are you detail-oriented, proactive, and passionate about finance? Join our team as a Collection, Claims & Disputes Accountant and play a key role in ensuring smooth and timely cash collection across Coca-Cola HBC Baltic operations. You’ll work in a dynamic, multicultural environment, collaborating with internal and external stakeholders to resolve disputes and optimize processes.

YOUR NEW KEY RESPONSIBILITIES: Ensure timely and successful cash collection through proactive communication. Manage daily tasks from the collection work list and escalate issues when needed. Collaborate with Commercial teams to resolve customer account discrepancies. Handle requests related to refunds, incorrect allocations, and balance confirmations.

Capture and track disputes that impact collections. Support continuous improvement and standardization of collection processes. Maintain strong relationships across teams and contribute to a positive customer experience. Participate in CSR initiatives and knowledge sharing within the team. ARE THESE YOUR SECRET INGREDIENTS?

University degree in Accounting, Finance, Economics, or a related field. Minimum 1 year of experience in finance, collections, or customer service. Experience in a shared services or multi-site business environment is a plus. Strong Excel and Microsoft Office skills; SAP experience is an advantage. Fluent in Lithuanian and English.

Excellent communication, problem-solving, and organizational skills.

WHAT WE OFFER

Medical care: employees have an opportunity to enroll for a health insurance plan. Through health insurance, it's possible to cover the costs of doctor's visits, hospitalization, vaccination, dental care, and also to apply for sports or other well-being activities compensation. EAP (Employee Assistance Program): 24/7 access to free consultation and assistance for employees and their family members in dealing with personal and professional problems and challenges.

Additional days off for taking up annual leave: if you use all your annual leave in a given year, you will receive up to 3 additional days off. Lunch cards: the lunch card, which we subsidize every month, will allow you to purchase meals at your favorite places. In-kind: Every quarter you will receive Coca-Cola products.

Salary range: 2200 – 2400eur gross/month