Customer Call Center Agent

ABOUT YOUR NEW JOB: Customer Call Center Agent provides product or service information, solutions and relevant details to customers. He/ she is responsible for sales implementation in specific area. MAIN RESPONSIBILITIES: Implement sales based on daily/weekly/monthly plans via telephone Operate incoming and outgoing calls Manage information flow Handle complaints, including registration, processing, control, and customer feedback Maintain the call center database by entering and verifying information REQUIRED SKILLS: Communication skills.

Flexibility. Detail-orientation. Multitasking.

REQUIREMENTS

Higher education. Experience in Sales field. Proficient in Armenian and ability to communicate in Russian and English . Good knowledge of MS Excel, MS PowerPoint, MS Word.