Admin Assistant - Ballymena

Contact Wendy Blair | 028 2563 1555 | [email protected] Admin Assistant

• Northern Ireland Housing Executive
• Ballymena About the role: £13.69 per hour Monday to Friday (9.00 am – 5.00 pm) 37 hours per week, Holidays: 35 days pro rata Duration: Temporary, ongoing Please note closing date for this vacancy is by 12 noon on 5th November - however you can register your interest for other upcoming vacancies by applying today What you'll be doing in this role: To undertake a range of administrative duties including, but not limited to customer/ stakeholder contact, data input, record keeping and reporting To deal with incoming communications and queries from customer and stakeholders via email, post, telephone, web reports and face to face Respond to a and resolve queries from customers and external stakeholders in a timely and professional manner through a range of communication channels Contact customers to schedule visits by NIHE staff or contractors and issue follow up letters or email as necessary Make decisions based on the interpretation of relevant Housing Executive policies and procedures, and provide initial advice to customers Record information from customers and external stakeholders, updating Housing Executive records and systems as appropriate, and distributing information to other colleagues as necessary What you'll need for this role: Minimum of 1-5 years relevant general administrative experience Intermediate IT proficiency, using a range of computer packages As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position. If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Wendy on 028 2563 1555 to find out more. Riada Resourcing is an equal opportunities employer.