Patient Access Rep

JOB SUMMARY

AND SPECIFICATIONS JOB SUMMARY Represents Major Hospital as the initial contact for any/all Patient Access Services including but not limited to:#registration/admission of patients, identify uninsured patient and communicate with Med. Assist when appropriate, answers and transfers incoming#calls, internal and external paging, order entry, and customer service support to the hospital in registration functions.

#This position may float to various registration sites within the health system.

MINIMUM QUALIFICATIONS

Professional # Technical Skills Strong computer skills Education High School Diploma or equivalent License(s) or Certification(s) NA Other Skills or Requirements Strong customer service, communication and teamwork skills.# Strong problem solving techniques and interpersonal skills-including ability to communicate effectively both orally and written.

Ability to work under time pressure while interacting in a helpful, courteous manner with a degree of patient contact. Skilled to Care for Certain Age-Related Patient Groups (incumbents will be skilled in the care of the following patient groups) X Does not apply _____ Adolescence (13-17 years) ____ All age groups _____ Infants (0-1 year) _____ Geriatric (65+ years) _____ Pediatric/Early Childhood (1-12 years) _____ Adult (18-64 years)