Account Manager - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my first State Farm agency in 2008 and expanded to a second location in 2023. Today, I lead a combined team of 11 across both offices. Before becoming an agent, I spent 14 years in State Farm claims, working as both an adjuster and a manager. That experience gave me a strong foundation in the insurance industry and a firsthand understanding of the importance of protecting customers and being there when they need us most.

I'm a proud University of Florida graduate, and outside of work, I enjoy staying active, working out, and traveling. We believe in giving back to the communities we serve and regularly participate in and sponsor local events. Building meaningful relationships and making a positive impact beyond the office is important to us.

Our agency offers health benefits, a 401(k) retirement plan, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to feel supported while building successful, long-term careers. I'm looking for someone who is self-motivated, competitive, committed, and genuinely passionate about helping others.

The right person will have a strong desire to succeed while understanding that making a difference in people's lives is at the heart of our business. If you're driven to achieve great results and want to be part of a high-performing team where people truly matter, we'd love to meet you. ROLE DESCRIPTION: As an Account Manager for {{ account.

name }}, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.