Account Manager - State Farm Agent Team Member

Memphis, TN, United StatesFull-timePosted Oct 12, 2026

Job description

ABOUT OUR AGENCY: I opened my agency in 2024 and currently lead a growing team of three. Before joining State Farm, I worked in the hospitality industry, where I developed a strong foundation in customer service and building relationships. My interest in agency ownership began when a mutual friend opened his own State Farm agency, inspiring me to pursue the same path.

I went through the Agent Aspirant Program and hit the ground running toward opening an agency of my own. Outside of work, I'm a proud husband and father to one daughter. I love spending time with my family, golfing, and staying active. I also played college football, which helped shape my competitive mindset and team-oriented approach.

Staying connected to our local community is important to me, and I enjoy being involved through the Chamber of Commerce and other community activities. Our agency offers a $100 life insurance stipend, licensing reimbursement, professional development, and a strong commitment to work-life balance. We also offer opportunities to pursue the Agent Aspirant Program for those interested in following a path toward agency ownership.

As a newer agency, we're excited to provide opportunities for team members to learn, develop their skills, and grow alongside the business. We've built a positive, supportive environment where teamwork and a great attitude are essential. I'm looking for someone who is hardworking, personable, and genuinely enjoys connecting with people.

The right person will bring a strong work ethic, a positive mindset, and a willingness to contribute to the team's success. ROLE DESCRIPTION: As an Account Manager for {{ account.name }}, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments.

You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.

Description copied from BJ Nagle State Farm Agency's careers page. Read the full posting before you apply.

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