IT - Professional Infrastructure

Description: Provides advanced technical support, deployment, maintenance, and administration of HPW endpoint devices and infrastructure systems supporting over 5,000 employees. Delivers reliable operational continuity for HPW IT EUSS during staffing shortages by applying strong technical proficiency and consistent attention to detail.

Proficient in windows desktop support, including device setup, troubleshooting, software installation, user assistance, and routine maintenance for HPW. Continued end users service support need - align old IT contractor position title to comply with HR IT standards. Must have a valid Texas Driver's license SPECIFICATIONS: KNOWLEDGE: Requires a bachelor's degree in computer science, Management and Information Systems (MIS) or a closely related field.

EXPERIENCE: At least five (5) years of technology experience supporting IT infrastructure including networks, security, and hardware. System-specific technical certifications will often be required. Greater than 5 years of directly applicable experience may be considered for substitution of up to two (2) years of the education requirement.