Order Management Specialist

The Domestic Order Management Specialist is responsible for processing domestic orders accurately and on time, while supporting customer queries and day-to-day stakeholder coordination across the domestic order process.

Responsibilities

Qualifications

Completed 1st year in College

Relevant training in customer operations, order management, or business operations desirable.

Willing to work onsite

Willing to work in BGC

Experience: 

3 Years experience in order management, customer service, or related operational roles.

Experience working with stakeholders in a process-driven environment preferred.

Experience in shared services, GBS, or delivery centre environments is an advantage

Technical / Functional Skills 

Basic understanding of order management and customer support processes. 

Strong attention to detail and processing accuracy. 

Ability to work within SOPs, controls, and defined service levels. 

Working knowledge of ERP or order entry systems desirable. 

Good communication and issue coordination capability. 

 

You may walk into our office located at the 19th Floor of BGC Corporate Center, 30th Street corner 11th Avenue, BGC, Taguig City.

Additional: “We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on age, race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines”