Parts Counter Salesperson

Job Details: Level: Experienced, Job Location: EPHD El Cajon

• El Cajon, CA, Salary Range: $17.00 - $18.50Hourly, El Cajon Harley-Davidson is a well-established, customer-focused dealership with a reputation for quality products, knowledgeable staff, and exceptional service. We are looking for a like-minded Parts Salesperson who is honest, self-driven, results-oriented, and committed to providing an outstanding customer experience. This is your opportunity to join a fun, community-focused team and grow with a dealership that is passionate about Harley-Davidson and the riding community.

ESSENTIAL FUNCTIONS

The following duties include, but are not limited to: Greet and assist all guests with a positive, helpful attitude while identifying their parts and accessory needs. Recommend appropriate Harley-Davidson Genuine Parts, accessories, riding gear, and related products based on customer needs. Assist customers with parts identification, product availability, pricing, and compatibility.

Review and follow up on pending special orders and notify guests when parts arrive or provide updated ETAs. Process parts sales, orders, returns, and exchanges accurately and efficiently. Maintain an organized, clean, and properly stocked parts counter and sales area. Monitor inventory levels and communicate stocking needs or opportunities to management.

Assist customers with locating and ordering parts for motorcycles Follow up with customers on special orders, quotes, and outstanding parts requests. Meet or exceed monthly sales goals by utilizing available dealership resources and providing excellent customer service. NON-ESSENTIAL FUNCTIONS Complete daily checklists and assigned department tasks.

Complete all Company required and OEM product training. Serve as backup cashier when needed. Stay current on Harley-Davidson models, Genuine Parts, accessories, and aftermarket products. Maintain familiarity with parts catalogs and dealership ordering systems. Assist with parts receiving, stocking, labeling, and inventory organization.

Assist with Service Department parts requests and special orders. Communicate inventory, product, and customer service improvement ideas to management. Maintain accurate customer and order information in dealership systems. Assist with warranty-related parts requests and documentation when needed. Perform other duties as assigned by management.

PHYSICAL DEMANDS Employee will predominantly be walking or standing. Must be able to talk and hear and use hands and fingers to handle or feel. Must be able to reach with hands and arms. Must be able to climb or balance and stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Qualifications

QUALIFICATIONS Previous Harley-Davidson parts experience required, including familiarity with Harley-Davidson parts, fitment, and motorcycle components. Motorcycle License is a plus. High School Diploma or equivalent. This position reports directly to the Parts & Apparel Manager.