Revenue Cycle Manager

The Refunds and Payment Posting Manager is responsible for overseeing all payment posting, credit balance resolution, refund processing, reconciliation, and quality assurance activities across the revenue cycle. This position ensures accurate and timely posting of payer and patient payments, compliance with contractual and regulatory requirements, proper resolution of unapplied cash and credit balances, and efficient processing of patient and insurance refunds.

The Manager leads a team of payment posting and refund specialists, drives process improvement initiatives, and partners closely with Revenue Cycle, Finance, Patient Services, and Operational Leadership to maximize revenue integrity and minimize financial risk.