Job description
The Delivery Process Executive is responsible for coordinating and monitoring end-to-end delivery operations, ensuring timely execution, maintaining records, and providing support to internal teams and customers to achieve service excellence. Coordinate and monitor daily delivery schedules and activities. Ensure timely dispatch and delivery of products/services as per customer requirements.
Track delivery status and update stakeholders on progress. Maintain delivery records, reports, and documentation. Coordinate with procurement, warehouse, logistics, and customer support teams. Resolve delivery-related issues and escalate critical concerns when required. Prepare MIS reports and maintain operational data.
Ensure compliance with company policies, quality standards, and process guidelines. Follow up with vendors, transporters, and customers for smooth execution. Support process improvement initiatives to enhance delivery efficiency. Bachelor's degree in any discipline. 1–3 years of experience in operations, logistics, or delivery coordination (freshers with good communication skills may also apply).
Proficiency in MS Office (Excel, Word, Outlook). Familiarity with ERP systems is an added advantage. Strong communication and coordination skills. Good analytical and problem-solving abilities. Time management and multitasking skills. Attention to detail and documentation skills. Ability to work under pressure and meet deadlines.
Team player with a customer-oriented approach. Experience in delivery operations, logistics, order processing, or customer coordination. Knowledge of inventory management and MIS reporting.
Requirements
The Delivery Process Executive is responsible for coordinating and monitoring end-to-end delivery operations, ensuring timely execution, maintaining records, and providing support to internal teams and customers to achieve service excellence. Coordinate and monitor daily delivery schedules and activities. Ensure timely dispatch and delivery of products/services as per customer requirements.
Track delivery status and update stakeholders on progress. Maintain delivery records, reports, and documentation. Coordinate with procurement, warehouse, logistics, and customer support teams. Resolve delivery-related issues and escalate critical concerns when required. Prepare MIS reports and maintain operational data.
Ensure compliance with company policies, quality standards, and process guidelines. Follow up with vendors, transporters, and customers for smooth execution. Support process improvement initiatives to enhance delivery efficiency. Bachelor's degree in any discipline. 1–3 years of experience in operations, logistics, or delivery coordination (freshers with good communication skills may also apply).
Proficiency in MS Office (Excel, Word, Outlook). Familiarity with ERP systems is an added advantage. Strong communication and coordination skills. Good analytical and problem-solving abilities. Time management and multitasking skills. Attention to detail and documentation skills. Ability to work under pressure and meet deadlines.
Team player with a customer-oriented approach. Experience in delivery operations, logistics, order processing, or customer coordination. Knowledge of inventory management and MIS reporting.
Benefits
The Delivery Process Executive is responsible for coordinating and monitoring end-to-end delivery operations, ensuring timely execution, maintaining records, and providing support to internal teams and customers to achieve service excellence. Coordinate and monitor daily delivery schedules and activities. Ensure timely dispatch and delivery of products/services as per customer requirements.
Track delivery status and update stakeholders on progress. Maintain delivery records, reports, and documentation. Coordinate with procurement, warehouse, logistics, and customer support teams. Resolve delivery-related issues and escalate critical concerns when required. Prepare MIS reports and maintain operational data.
Ensure compliance with company policies, quality standards, and process guidelines. Follow up with vendors, transporters, and customers for smooth execution. Support process improvement initiatives to enhance delivery efficiency. Proficiency in MS Office (Excel, Word, Outlook). Familiarity with ERP systems is an added advantage.
Strong communication and coordination skills. Good analytical and problem-solving abilities. Time management and multitasking skills. Attention to detail and documentation skills. Ability to work under pressure and meet deadlines. Team player with a customer-oriented approach. Experience in delivery operations, logistics, order processing, or customer coordination.
Knowledge of inventory management and MIS reporting.