Parking Event Day Sign-in Representative (Part-time)

Parking Event Day Sign-In Representative (Part-Time) Department: Parking Direct Supervisor: Parking Management Status: Part-time / Hourly Summary: The Miami Dolphins and Hard Rock Stadium are looking for a Parking Representative to assist with event day sign-in for staff during Miami Dolphins games, University of Miami games, Miami Open, Formula 1 Hard Rock Miami Grand Prix, concerts, soccer and other world class events.

Location: This is a part-time/hourly position based on site at Hard Rock Stadium in Miami Gardens, FL. This position pays $17 per hour.

Responsibilities

Be proactive and friendly in greeting and assisting staff with various inquiries at all points of contact. Exhibit a professional appearance at all times. Maintain a working knowledge of Parking operations and Hard Rock Stadium policies and procedures to effectively assist with general questions. Greet arriving employees, confirm uniform complies with Parking uniform and accurately input employee clock-in time during team member check-in.

Distribute all necessary materials to staff prior to reporting to their post. Provide clear instructions and answer event-related inquiries from employees. Accurately input employee clock-out time, collect all distributed materials, and complete inventory of equipment following at the conclusion of each shift. This description defines the type of work being performed by a person assigned to this position.

It is not a complete list of all duties and responsibilities required by the Miami Dolphins and Hard Rock Stadium.

Qualifications

Availability to work a minimum of 80% of ALL Hard Rock Stadium events, which includes Miami Dolphins and University of Miami home games, Miami Open, the Formula 1 Crypto.com Miami Grand Prix, concerts, soccer matches, and more. This will include weeknights, weekends, and holidays. Customer service experience (entry level or supervisory) preferred but not required.

Must have a positive attitude and ability to deliver world-class service with a smile. Strong communication and organizational skills. Requires attention to detail and the ability to adapt to changing and difficult situations. Must have the ability to anticipate needs, assess situations and act accordingly. MUST be fluent in English, Spanish beneficial.

Efficiently managing the check-in/check-out process with a high volume of employees.