Operational Support Specialist

Blue Ridge Health is currently seeking an Operational Support Specialist to be part of our administrative team.

What We Offer

A competitive benefits plan, including Medical, Dental and Vision Company sponsored life insurance and short and long-term disability coverage 403(b) retirement account with company matching Supplemental accident insurance available 9 paid holidays per year PTO and Personal Day accrual, starting day 1

• (We value a work-life balance!) Flexible Schedules Available What You'll Do: The Operational Support Specialist is responsible for providing administrative support to all BRH programs to ensure the highest degree of efficiency and compliance across all services.

Responsibilities

Participation in internal auditing activities Participation in implementation and monitoring of quality assurance activities Coordinate with leaders to gather data for monthly reports including but not exclusive to engagement, access, utilization, documentation timeliness, service delivery, and chart audits. Compile and submit timely reports, in accordance with contractual requirements Monitor and distribute policy and process changes to leadership, as issued by DHHS, DMA, PHP standard plans, and BH/IDD Tailored plans.

Participate in activities associated with audit processes. Providing administrative support for all programs and departments as needed.

What We're Looking For

High school diploma or equivalent required. Two years’ experience working in behavioral health setting preferred. Excellent working knowledge of computer systems, with Electronic Medical Record experience required. Demonstrated computer literacy and use of Microsoft Word, PowerPoint and Excel; and ability in data tracking, management, analysis and feedback of results.

Exceptional time management, communication, and problem-solving skills required. About Blue Ridge Health: At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team!

We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.