Store Manager
Job description
1.Store Operations Management: Oversee daily operations of Insta360's North America direct-operated store, develop and execute sales strategies to achieve revenue and profit targets, ensuring compliance with brand standards and North American retail regulations. 2.Sales & Customer Service: Lead sales of high-end products such as action cameras/panoramic cameras, provide professional product demonstrations and technical consultations, handle customer complaints, and enhance customer satisfaction and repurchase rate. 3.Team Management: Recruit, train, schedule, and conduct performance management for local teams; build a cohesive sales team and improve employees' product knowledge and sales capabilities. 4.Inventory & Financial Management: Monitor inventory levels, optimize replenishment processes to reduce losses; manage store budgets, control costs, and be responsible for P&L and financial statement analysis. 5.Brand Promotion & Marketing: Plan and execute localized promotional activities, collaborate with communities and KOLs to enhance brand influence, and collect market feedback to optimize operational strategies. 6.Compliance & Safety: Ensure store operations comply with local North American laws and regulations (labor, tax, privacy), and implement safety measures to protect personnel and assets.
1.Education & Language: Bachelor’s degree or above; Fluent in English (speaking, listening, reading, writing); Second language proficiency is a plus. 2.Work Experience: 3+ years of retail management experience, with 1-2 years in consumer electronics/camera/sports gear industry; North American local retail experience is preferred; Familiar with POS systems and inventory management software. 3.Product & Technology: Basic understanding of action camera/panoramic imaging technology; Ability to quickly master core advantages of Insta360 products (AI features, anti-shake technology, image processing, etc.). 4.Core Competencies: Excellent leadership and team management skills; Sharp market insight and data analysis capabilities; Strong communication, negotiation, and customer service awareness; High pressure resistance and adaptability to fast-paced work environments. 5.Compliance & Culture: Familiar with North American business culture and consumer habits, understanding of local retail regulations; Experience in cross-cultural team management is a plus. 6.Others: Valid work authorization in North America; Willing to work flexible hours (including weekends/holidays).
Description copied from Insta360's careers page. Read the full posting before you apply.
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