Receptionist

We are looking for a Receptionist to join our team at Norfolk Woods Resort & Spa in King's Lynn . Hourly rate of £12.71. This is a permanent position to work part time hours. This will be 24 hours across 3 days a week. Monday, Friday and Saturday which will include weekends and bank holidays. Flexibility is essential to suit the needs of the business.

Company overview: Verde Resorts has 8 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Verde Resorts family will have the career waiting for you!

Main responsibilities: The successful Receptionist will

• Meet and greet resort guests.
• Assist guests with any queries they may have.
• Advise on the local area.
• Issue accommodation keys and information.
• Advise guests on events within the resort.
• Handle telephone calls.
• Deal with customer complaints.
• Accurate cash handling.

Requirements

Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is advantageous to get to and from the retreat. What’s in it for you: Enhanced holiday entitlement . Discounted staff breaks at our luxurious UK holiday resorts. Free use of resort facilities , including gyms and swimming pools.

Food discounts across all resorts. Discounts on spa treatments. ‘Introduce a Friend’ recruitment bonus. Company sick pay . Employee Assistance Programme for wellbeing support. Free access to the Verde Resorts Academy , supporting professional growth and skill development. MediCash health plan. *Subject to terms and conditions