Assistant General Manager - Cleveland

Job Details: Job Location: Cleveland

• Garfield Heights, OH, Position Type: Full Time, Salary Range: $60000.00 - $70000.00Salary, Job Shift: Day, Assistant Manager Job Description Job Title: Assistant Manager FLSA Classification: Non-Exempt Reports To: General Manager Location: Cleveland Overview of Position The Assistant Manager is a key role responsible for supporting the successful operation of the branch. The Assistant Manager will serve as the General Manager’s primary partner and will take ownership of a core functional area (Fresh Sales, Fresh Buying) based on the needs of the location and the priorities of the General Manager. This role will also support a positive employee-owner culture by supporting the ESOP representative in engagement activities. Core Responsibilities (All Assistant Managers) Leadership & Business Partnership Partner with the General Manager in the oversight of all aspects of the Branch including performance, customer experience, operational execution, and financial results. Serve as a leader-on-duty and provide management coverage in the absence of the General Manager. Participate in business planning, budgeting, inventory management and monitoring ongoing branch performance. Lead by example in fostering a culture of teamwork, safety, accountability, and continuous improvement. Contribute to site specific and broader projects and initiatives that build leadership capability and operational excellence. Functional Focus Area In addition to overall responsibilities, the Assistant Manager will own one or more primary focus areas based on location needs: Fresh Sales Fresh Buying and Inventory Control A: Fresh Sales Leadership Focus The Assistant Manager – Fresh Sales Focus is responsible for achieving revenue growth by customer acquisition and retention along with elevating sales team performance.

Key Responsibilities

Strengthen customer relationships through engagement, proactive selling and general account management of assigned customers. Provide assistant or direction to sales teams as necessary. Monitor individual and team sales results using dashboards, CRM tools, and weekly/monthly sales activity reviews. Support the execution of customer growth initiatives, promotional events, and ecommerce adoption.

Identify opportunities to improve merchandising, product presentation, and customer experience. B: Fresh Buying & Inventory Control Focus The Assistant Manager – Fresh Buying Focus is responsible for the overall function sourcing and inventory management.

Key Responsibilities

Partner with Central Purchasing and department leaders to support effective purchasing, replenishment, and inventory planning. Oversee inventory accuracy, utilizing the best care & handling procedures to maximize freshness and reduce dump. Monitor product movement, identify opportunities for improved turns. Support department managers in maintaining product in line with predicted customer demand.

Qualifications

Required Skills

& Abilities Strong leadership presence and ambition to assume additional responsibilities. Ability to lead teams, influence outcomes, and drive accountability Strong communication and relationship-building skills Business acumen in sales, operations, or inventory management Strong organizational skills and attention to detail Proficiency in Microsoft Office and company systems Ability to travel periodically and lift up to 25 pounds Education & Experience Requirements Minimum of 3 years of experience in sales, logistics, inventory, or management Demonstrated ability to accept responsibility and drive results