Department Manager - Quality Assurance

U. S. Steel Corporation has an opening for a Department Manager – Quality Assurance at its Great Lakes facility located in Ecorse, MI.

Responsibilities include

Evaluate and drive improvement in unit diversions, reworks, and customer claims. Lead and drive appropriate corrective actions and put in place production quality gates to prevent products defects. Work with sales and customer service groups to address customer complaints and claims, coordinate customer visits, and improve customer delight with steel products.

Work collaboratively with plant operating leadership teams to evaluate and improve quality processes, culture, and systems to maximize operational capabilities & efficiencies. Manage and lead cross functional teams focused on development, quality, yield, and delivery making recommendations for continuous improvement. Develop and deliver appropriate reports to plant leadership and executive corporate management.

Ensure proper procedures and processes are in places to prevent non-conforming product from being produced or getting to the final customer. Maintain ISO and IATF certifications which includes management of the corresponding control systems, internal and external audit programs, and document and record control throughout the unit.

Operate in a heavy industry environment with a unionized workforce. Manage all facets of a team of QA engineers and lab personnel, including hiring, retention, coaching and developing, setting performance objectives, and conducting performance reviews. Oversee all laboratory operations including staffing, maintaining equipment, ensuring safety, and supporting production.

Own the laboratory quality management system and maintain external accreditation for key tests Requirements: Bachelor's degree in metallurgical engineering, chemical engineering, chemistry, or a closely related field At least six years of experience in steelmaking operations which demonstrates technical expertise in Quality Assurance activities Excellent interpersonal skills with the ability to listen as well as communicate with all stakeholders, including his or her team, customers, vendors and regulatory agencies.

Ability to work independently and as part of a team, and to manage multiple priorities in a fast-paced environment. Experience with statistical process control and other quality control tools and techniques (i.e. Measurement System Analysis, Minitab) Knowledge of mechanical and chemical testing of steel preferred. Strong aptitude with computer systems and working with data.

Previous supervisory experience strongly preferred