Plumbing Service Technician

Description The Role Diagnose and repair residential plumbing systems and lead customers to informed and confident buying decisions.

Responsibilities

Diagnose and repair residential plumbing systems, ensuring the highest level of customer satisfaction. Guide customers through their service options, helping them make informed and confident decisions about products and services. Offer expert advice on finance options and maintenance plans to best suit the customer's needs.

Achieve and exceed goals by establishing strong customer rapport and securing repeat business through exceptional service. Collaborate with our customer service and dispatch teams to enhance business success. Maintain an organized, clean work environment and a well-stocked vehicle to ensure efficiency and professionalism.

Engage in continuous learning through participation in training sessions, morning meetings, and company retreats. Mentor and train apprentices, contributing to the skill development and efficiency of our future workforce.

Requirements

Competencies for Success Knowledge of local plumbing codes and ability to make on-the-job applications. Develop proven track record in soldering, pipe threading, fixture installation, gas leak testing and repair. Continued education and training. Clean, safe driving record. Highly organized with exceptional follow-through abilities.

Strong verbal and written communications. High integrity with advanced social skills and ability to make solid connections. Strong desire to be a better technician tomorrow than you are today. Competitive individual contributor who also loves to win as a team.