Business Development Representative

Business Development Representative Build Relationships. Drive Growth. Help Schools Thrive. Norwood, OH Why This Role Matters Every customer relationship starts with a conversation. As a Business Development Representative, you'll be at the forefront of helping schools discover the solutions they need while creating opportunities that fuel School Outfitters' growth.

You'll connect with prospective customers, respond to inbound interest, uncover new opportunities, and re-engage past customers, turning conversations into meaningful business relationships. By partnering closely with marketing and sales, you'll play a key role in expanding our pipeline, increasing quote activity, and delivering an outstanding customer experience that drives long-term success.

What You’ll Own Responding quickly and professionally to inbound customer inquiries, quote requests, chat opportunities, and marketing-generated leads Qualifying opportunities by identifying customer needs, project scope, timelines, budget considerations, and purchasing intent Generating qualified sales opportunities and supporting quote activity through proactive customer engagement Re-engaging existing and lapsed customers to uncover new projects, funding opportunities, refresh cycles, and additional needs Building and maintaining a healthy pipeline of opportunities that supports company growth and lead generation goals Developing relationships with key decision-makers and positioning School Outfitters as a trusted resource and long-term partner Collaborating closely with Account Managers and Sales Managers to maximize customer experience and conversion opportunities Maintaining accurate CRM documentation, including customer interactions, next steps, and opportunity updates Utilizing customer conversations to identify expansion opportunities and additional project needs Serving as a critical connection point between marketing activity, customer engagement, proactive outreach efforts, and the sales team How You'll make an Impact Create meaningful connections with customers and turn interest into qualified opportunities that fuel business growth Help schools move projects forward by responding quickly, uncovering needs, and providing a seamless customer experience Expand School Outfitters' sales pipeline through proactive outreach, customer re-engagement, and opportunity identification Provide valuable market and customer insights that help shape outreach strategies, campaigns, and sales efforts What We’re Looking For We’re looking for someone who is proactive, curious, and energized by connecting with others.

2+ years of experience in outbound sales or lead generation activities Strong communication and listening skills—you know how to uncover needs Ability to stay organized and manage multiple priorities in a fast-paced environment Comfort using Microsoft Office and navigating multiple systems Self-motivated with a goal-oriented mindset Ability to build relationships and influence decision-makers Willingness to travel (tradeshows or customer support) What You’ll Gain A fast-paced, team-driven sales environment focused on growth A role where your activity directly impacts pipeline and revenue Ongoing training and development to strengthen your skills Opportunities to collaborate closely with experienced sales leaders If you're looking for a role where you can develop your sales skills, make an impact, and be part of a company that supports schools across the country, we’d love to hear from you.

About Us

At School Outfitters, we help educators create engaging learning environments that support student success. As a leading national supplier of educational furniture and equipment, we combine eCommerce, design expertise, and customer service to deliver meaningful outcomes for schools and communities. We are a 100% employee-owned company, and we believe our people, systems, and culture are what differentiate us.

Our team is driven by a shared mindset: Believe in people, enjoy the journey, relentlessly search for better, play to win, and Live the Golden Rule. If you’re looking for a role where your leadership directly impacts growth, customers, and long-term value, you’ll find it here. Compensation, Benefits & Work Environment Competitive base + performance-based incentives Potential all in earnings ~$50k-$68k.

Employee Stock Ownership Plan (ESOP) Comprehensive benefits package Apply Today If you’re ready to lead a team, drive performance, and make a measurable impact on revenue and growth, we’d love to hear from you. Apply today to start the conversation. School Outfitters is an equal opportunity employer. EEO

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