Sales Account Manager (Inside Sales)

Sales Account Manager (Inside Sales) – Cincinnati, OH School Outfitters | ESOP | No Weekends or Holidays | Hybrid Work Environment (4 days in office, 1-day WFH) Build a Career with a Healthy Culture, Meaningful Work, and a Team That Believes in People. We are currently hiring Inside Sales Account Managers for both our Phone and Customer Chat Channels.

Why This Role Matters At School Outfitters, our culture starts with five core values: Believe in People, Enjoy the Journey, Relentlessly Search for Better, Live the Golden Rule, and Play to Win. These values shape how we support one another, serve our customers, solve problems, and celebrate success. If you are a sales professional looking for meaningful work, a healthy team culture, strong benefits, and an employee-owned company where your contribution matters, this is a place to build a rewarding career.

Our mission is to help educators prepare people for the future by getting their orders done right. School environments make a difference, and we help facilitate the dreams of educators nationwide by creating thriving, productive, and conducive learning spaces where their students and communities can succeed. School Outfitters transforms more than 40,000 education spaces each year, giving you the opportunity to connect your sales success to a purpose that matters.

In this role, you will combine consultative selling, urgency, persistence, organization, and genuine care for the customer. Success means more than answering an inquiry or creating a quote—it means owning the opportunity through the buying process, helping educators bring their vision to life, and driving the opportunity toward an order.

How Can You Make an Impact in This Role? School Outfitters provides qualified, warm leads and the opportunity to serve an existing customer base representing more than 35,000 school districts. You will discover what is happening across each customer’s district and earn referrals. You will showcase School Outfitters’ full capabilities, from expert consultation to complete turnkey solutions, positioning us as the one-stop shop for school furniture and equipment.

You will turn those opportunities into sales. From discovery and quoting through follow-up and closing, you will own a portfolio designed to generate first-year earnings of $70,000 to $85,000. Through a Consultative Sales Model, you will: Turn inbound customer demand into completed sales by actively managing leads from phone calls, chats, online forms, quote requests, email inquiries, marketing activities, existing customers, and other assigned sources.

Take ownership of opportunities from initial engagement through order placement, improving quote-to-order conversion and overall close rates. Confidently ask for the order, create appropriate urgency, and identify opportunities to increase value through products, services, installation, delivery, contracts, and other School Outfitters solutions.

Recommend solutions that align with customer requirements, address barriers to purchase, and provide value beyond the initial inquiry. Maintain consistent, purposeful follow-up until the opportunity is won, lost, or appropriately dispositioned. Prioritize sales activity based on opportunity value, customer intent, likelihood to purchase, timing, and sales potential.

Create exceptional value and service that builds loyalty; our inside sales team generates customer retention representing up to 40% of booked sales. Use Hub. Spot CRM to transact quickly, maintain visibility into the full pipeline, and efficiently advance opportunities through the quote pipeline. Sell proactively by routinely calling customers to check in, uncover future needs, learn about upcoming projects, and earn referrals.

What We’re Looking For Associate's degree or above preferred. Preferred: 2 years of sales experience with demonstrated success achieving or exceeding individual revenue goals. Proven ability to manage a high volume of sales opportunities and convert customer interest into revenue. Strong consultative selling, discovery, negotiation, objection-handling, and closing skills.

Demonstrated ability to build and retain customer relationships. Strong sense of urgency and personal accountability for results. Excellent verbal and written communication skills, along with strong organization, prioritization, and time-management skills. Ability to analyze performance and adjust sales activity to improve results.

Ability to thrive in a fast-paced, goal-oriented, customer-focused sales environment. Experience with AI solutions preferred. Schedule Monday–Friday, 9:00 a.m. to 6:00 p.m. Work from home on Fridays. No weekends or holidays.

About Us

At School Outfitters, we help educators create engaging learning environments that support student success. As a leading national supplier of educational furniture and equipment, we combine eCommerce, design expertise, and customer service to deliver meaningful outcomes for schools and communities. We are a 100% employee-owned company, and we believe our people, systems, and culture are what differentiate us.

Our team is driven by a shared mindset: Believe in people, enjoy the journey, relentlessly search for better, play to win, and Live the Golden Rule. If you’re looking for a role where your leadership directly impacts growth, customers, and long-term value—you’ll find it here. Compensation, Benefits & Work Environment Competitive base + commission and bonus opportunities Employee Stock Ownership Plan (ESOP) Comprehensive benefits package Onsite work environment (Cincinnati, OH) Apply Today If you’re ready to lead a team, drive performance, and make a measurable impact on revenue and growth, we’d love to hear from you.

Apply today to start the conversation. School Outfitters is an equal opportunity employer. EEO – Disabled / Veterans.