PAS Associate

Overview

Our hours of operation are M-Th, 830a-5p and Fri, 730a-4p Responsibilities The PAS Associate reports to the Team Leaders or Section Leaders. The PAS Associate is responsible executing all duties for the PAS Patient Statement Process which includes: taking all inbound phone calls from patients, researching patient issues with insurance, collecting unpaid balances from the patients, coordinating the transition of accounts to Medium Collection Vendor, and preparing write-offs to hard collection company.

This position is 100% staff duties.

Qualifications

High School Diploma or equivalent Prior Experience: 1-2 years minimum of customer service experience Special Qualifications: Superior customer service skills Ability to understand basic medical terminology Acute attention to detail Ability to multitask Additionally Preferred Skills/Experience: Call center and/or medical office experience Experience in high call volume Associate’s degree in business administration or related field CPAR

• Certified Patient Account Representative Company Message About Med. Quest Imaging Founded in 1996, Med. Quest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify , diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X -ray , Med. Quest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience. P atients, referring physicians, and h ealthcare systems count on Med. Quest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work , competitive salaries and benefits , and hybrid / remote opportunities based on role. To learn more, visit www.MQImaging.com . The PAS Associate reports to the Team Leaders or Section Leaders. The PAS Associate is responsible executing all duties for the PAS Patient Statement Process which includes: taking all inbound phone calls from patients, researching patient issues with insurance, collecting unpaid balances from the patients, coordinating the transition of accounts to Medium Collection Vendor, and preparing write-offs to hard collection company. This position is 100% staff duties.

Education

High School Diploma or equivalent Prior Experience: 1-2 years minimum of customer service experience Special Qualifications: Superior customer service skills Ability to understand basic medical terminology Acute attention to detail Ability to multitask Additionally Preferred Skills/Experience: Call center and/or medical office experience Experience in high call volume Associate’s degree in business administration or related field CPAR

• Certified Patient Account Representative