Oral Surgery Treatment Coordinator

Job Details: Job Location: GB

• Sacramento, CA, Salary Range: $22.00 - $27.00Hourly, Kids Care Dental & Orthodontics is looking for an amazing Oral Surgery Treatment Coordinator to join our awesome team!

About Us

At Kids Care Dental & Orthodontics we don’t just care for smiles, we create them. We believe that when kids grow up enjoying their dental visits, they’re more likely to develop healthy habits for a lifetime. At KCD&O, we’ve set up a different kind of dental practice that delivers fun, not fear. Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile.

Our company mostly sees private-pay, Denta. Quest, Healthnet, and PPO insured patients in beautiful private offices. We’re looking for team members who love working with children and who embody our culture and mission to give every kid a healthy smile. Our staff exhibits a culture of being honest, playful, lighthearted, approachable, hardworking, and compassionate individuals.

If you bring positive energy and enjoy making a difference in children’s lives, you may be a great fit for our team. The Role The Oral Surgery Treatment Coordinator serves as a clinical resource between the providers and patients/families. They are responsible for providing information about the course of treatment, cost of procedures, payment/finance options and coordinating next steps.

This role serves as a liaison and an ambassador for delivering exceptional patient experiences. Title: Oral Surgery Treatment Coordinator Reports To: Surgery Business Manager Position Status: Full-time Pay Range: $22 - $26/hour Location: Greenback, Folsom, Roseville, Sacramento The Essential Job Elements Serve as a liaison between Clinical teams and patients/families on their treatment journey Coordinate treatments; answer questions, educate patients & parents next steps, financial contracts & arrangements Facilitate relationship hand-off between practice and specialty providers Schedule and verify appointments for patients in person or on the telephone Prepare letters and correspondence as needed Obtain and review patient information Accurately maintain patient information in Dentrix or other systems Maintain full schedules and an efficient office schedule flow Answer phones, take messages, perform call backs and appropriately route calls Contribute to marketing efforts and regular team meetings Maintain confidentiality of business and patient information Perform other duties/assignments as needed by Kids Care Dental & Orthodontics.

The Schedule The typical oral surgery schedule is Wednesday

• Friday, 6:30AM - 3:30PM, with some Mondays, Tuesdays, and Saturdays. This position requires availability to work at least 2 Saturdays per month. The office hours and schedules may vary by location and business need. Specific shifts will be based on the needs and operating hours of your assigned work location. The Benefits and Perks Eligible employees may participate in our comprehensive benefits program, which includes medical, dental, and vision coverage, life insurance, Flexible Spending Accounts (FSA), pet insurance, and a 401(k)-retirement savings plan to help support their health, well-being, and financial future.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Previous dental front office experience and/or oral surgery experience highly preferred Knowledge of Dentrix or Planet DDS Denticon a plus Clinical Sales Experience preferred Experience giving technical or clinical presentations in treatment presentations Requires strong financial acumen; experience discussing payment options, financing terms and overall comfort having sensitive financial conversations Able to exercise good judgement and keep confidential information with discretion Must love working with children Excellent customer service skills Clean, neat professional appearance A self-starter with superb organizational skills, attention to detail, with the ability to multitask Strong communication skills are a MUST (verbal and written) Requires a team player who can work independently; is proactive, reliable, punctual, able to prioritize tasks and manage time Ability to work in a fast-paced environment, supports the office culture, and stays strong under pressure Must be able to learn quickly and have a strong desire to grow professionally All KCD&O associates are expected to demonstrate our core values of Knowledge, Curiosity, Dependability & Ownership