Parts Advisor

About the role

Braber Equipment , a well-established Canadian-owned manufacturer, distributor, and wholesaler of agricultural equipment and parts, is seeking a customer-focused and professional individual to join their team as a Parts Advisor. Our ideal candidate will be able to multi-task and prioritize their work, while providing exceptional customer service and support.

This is largely an administrative position, assisting customers via phone or email with customer support and new orders within our parts team. If you are someone who has agricultural/mechanical knowledge and enjoys customer service, we would love to hear from you!

Key Responsibilities

Process incoming orders using our ERP system (Syspro) and provide exceptional customer service and support. Assist customers via phone and/or email with product knowledge and parts support. Maintain an efficient sales process through data entry, tracking sales orders, and spreadsheet maintenance. Web Orders, as required. Other duties, as required.

Qualifications

Agricultural or automotive mechanical knowledge required (Agriculture preferred) Excellent written/oral communication and organizational skills Exceptional customer support experience and skills Comfortable in a fast-paced environment Strong attention to detail with the ability to multi-task and prioritize Proficient with MS Office applications, particularly Excel and Outlook Positive “Can-Do” attitude and results oriented focus Demonstrated commitment to professional and personal development Effective team player with strong communication and collaboration skills Thrives on challenges and embraces opportunities to learn and grow We thank all applicants; however, only those considered qualified will be contacted for an interview.

Braber Equipment, sister company of BE Power Equipment is a well-established Canadian-owned manufacturer, distributer and wholesaler of agricultural equipment and parts. Headquartered in Abbotsford, BC, our third generation, family owned business is focused on designing quality products and delivering exceptional service.

Why work with us? Competitive salary commensurate with experience Group medical and dental benefits including Employee and family assistance program Healthy work life balance Employee discount program Training and development opportunities Modern, well-equipped work environment with excellent staff facilities Excellent and collaborative team/work environment