Animal Management Officer

About the role

This position acts as an Authorised Officer for Council, working as part of the Community Safety & Regulation Team. You will be responsible for assisting with the implementation and administration of Council policies, Domestic Animal Management Plan and state legislation relating to domestic animals and livestock, including the investigation and preparation of legal briefs in relation to breaches of legislation.

Our municipality covers 1256 square km’s, over 250km of beaches, trails and paths and 40,000 registered domestic animals, and you will be part of a team responsible for delivering one of the largest Animal Management Programs in Victoria. The combination of dense residential and significant rural holdings adds a certain level of complexity to the role.

You will be assigned a designated area of the Geelong region and respond to customer service requests on a range of issues related to domestic animals and livestock. You will build relationships with members of the community by providing guidance, support, education and advice regarding responsible pet ownership.

Key responsibilities include

Promptly attend to and monitor customer requests/complaints providing feedback to complainants in accordance with Council’s Service Commitments. Conduct complex investigations related to breaches of legislation, including serious dog attacks, complex nuisance complaints, animals found at large, wandering livestock and others.

Seize and impound domestic animals and livestock. Work collaboratively with state agencies in emergency response situations; including executing warrants, safely securing scenes for state agencies to proceed with their duties and ensuring animal safety in emergencies. Proactively patrol the municipality for breaches of state legislation and local dog control orders.

Follow up with enforcement action including preparation of legal directive Notices and the issuance of infringements. Participate in the emergency after hours on-call roster providing for a 24hour, 7day service to the community About you To be successful in this role, you will be a resilient, customer service focused team player, who is equally able to work autonomously.

You have an understanding of evidence gathering processes, research and the preparation of legal briefs. You have the ability to identify and safely handle domestic animals and livestock and understand their needs and condition. You must be able to communicate and engage with a diverse range of people, problem solve, and be agile in your decision making.

You have a continuous improvement mindset and enjoy a challenge. You will require (or willingness to undertake) the Certificate IV Government

• Statutory Compliance and/or Certificate IV Animal Control and Regulation or other tertiary qualifications recognised by Council as consistent with the requirements of the position: or relevant experience in a similar role. Preferred candidates will require a Working with Children's Check. If this sounds like the role for you, then click apply now! A career with us We’d love for you to continue your career with the City and set the benchmark for a sustainable, inclusive and culturally safe workplace. With a range of benefits, flexible working options, learning and development opportunities, support services and the opportunity to give back to the community, the City has so much to offer! Click https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx to view all the benefits to you working at the City. We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process. Applications and Enquiries Click the Position Description link to view more information about this position. Enquiries: David Neighbour – Team Leader Animal Management Services | 0427 222633 | [email protected] Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at [email protected] noting your preferred method of communication and contact details and a member of the team will be in touch. We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.