Transportation Coordinator

Job Summary

We are seeking a dedicated and organized Transportation Coordinator to join our assisted living facility team. The ideal candidate will manage transportation needs for residents, including coordinating doctor appointments, hospital pickups, and activity outings. This role requires excellent organizational skills, effective communication, and the ability to handle phone calls efficiently.

The Transportation Coordinator plays a vital role in ensuring residents' transportation needs are met safely and promptly while maintaining a compassionate and professional approach.

Responsibilities

Manage daily transportation logistics for residents, including scheduling and coordinating doctor appointments and hospital pickups. Act as the on-call point of contact for transportation needs, including emergency or urgent pickups. Oversee activity outings by organizing transportation arrangements to ensure residents participate in recreational activities.

Handle phone calls related to transportation requests, confirmations, and scheduling with professionalism and efficiency. Maintain organized records of transportation schedules, appointments, and related documentation. Collaborate with staff members to ensure smooth coordination of resident transportation services. Ensure all transportation activities comply with safety standards and facility policies.

Assist with other related duties as needed to support resident well-being and facility operations.

Requirements

Valid driver’s license is mandatory. Proven organizational skills with the ability to manage multiple schedules effectively. Strong communication skills for managing phone calls and coordinating with staff, residents, and external providers. Experience in a healthcare or assisted living environment is preferred but not required.

Ability to handle on-call responsibilities as needed. Compassionate attitude towards elderly residents and a commitment to providing excellent service. Reliable, punctual, and able to work independently with minimal supervision.