Program Coordinator I

Hours per Week: 35 Salary Level: O

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

The Ivey Business School is Canada’s premier business school, recognized worldwide for the quality of its management programs. The Research and Development unit works to enable, manage, and promote the creation and dissemination of relevant research and learning materials addressing important management issues that are faced by leaders who act thoughtfully and with compassion to build better communities locally and globally.

The Program Coordinator (Faculty Research, Communications & Events) plays a crucial role in supporting the school’s research strategy and the Associate Dean, Research (ADR) by delivering exceptional services related to the promotion and dissemination of research. The coordinator is responsible for overseeing research events (e.g. Ivey Research Series, “What Are We Up To?”), maintaining the research website and social media channel(s), and both internal and external communication initiatives including events and written communications, aimed at promoting knowledge mobilization and disseminating the work of Ivey’s researchers. The Coordinator also serves as a key liaison for postdoctoral employees within the research department, overseeing all their HR-related functions and responsibilities.

Education

3 year University degree Experience: 4 years of experience providing administrative support and project coordination 2 years providing professional customer service in a fast-paced environment 2 years’ experience coordinating the logistics of specialist programs, services and events Previous administrative and project coordination experience in an educational institution preferred Previous experience working in communications utilizing various channels (e.g. web, newsletters, social media) preferred Knowledge, Skills & Abilities: Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience Written communication skills to effectively and efficiently communicate research findings to both academic and lay audiences Presentation and public speaking skills Demonstrated ability to take initiative, to work independently and follow through on work assignments Ability to apply active listening to hear and understand the complete message being communicated Ability to ensure expenditures and resources are within allotments, and to make appropriate modifications when required Competency to maintain confidentiality and treat sensitive information with discretion Ability to establish rapport with people from diverse backgrounds Ability to maintain a positive, outgoing attitude with genuine customer service orientation Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail Ability to understand, interpret, and effectively communicate University guidelines, policies and practices to key stakeholders Ability to maintain an organized and effective personal work environment Adapt readily and effectively to changing priorities and demands Personable and courteous in working relationships with colleagues, faculty members, students and the public Ability to make appropriate decisions and resolve issues by identifying the critical elements of a problem situation and considering each aspect Ability to interact professionally with students, staff, faculty, and other members of the University community Ability to work independently and effectively as a member of the team to achieve department goals Intermediate proficiency required in Microsoft Office in order to prepare emails, communications content, announcements, and to input data into spreadsheets and databases Familiarity with Western policies and guidelines preferred

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.