Service Manager

Service Manager - Ford Dealership

Location: Somerville NJ / Randolph NJ Compensation: $160,000 - $250,000 annually (performance-based) Benefits: Full Benefits Package + 401(k)

About the Opportunity

We are a high-volume, growth-oriented Multi Ford dealership group seeking an experienced Service Manager to lead and elevate our Service operations. This is a key leadership role responsible for developing a strong service team, and delivering an exceptional customer experience while maximizing profitability.

Key Responsibilities

Lead and manage all aspects of new and used vehicle service operations

Drive service volume, gross profit, and market share while maintaining compliance

Recruit, train, coach, and develop advisors and Service technicians

Establish and monitor performance metrics

Collaborate with Sales and Parts Departments to optimize dealership performance

Ensure a high level of customer satisfaction and CSI performance

Oversee management, pricing strategies, and Service processes DMS R&R

Maintain strong relationships with Ford representatives and adhere to OEM standards

Qualifications

Proven experience as a** ** Service Manager or assistant manager in an automotive dealership

Ford dealership experience strongly preferred

Track record of achieving high sales volume and profitability

Strong leadership, coaching, and team-building skills

Excellent communication, organizational, and decision-making abilities

Ability to lead in a fast-paced, performance-driven environment

Compensation & Benefits

$160,000 - $250,000++ annual earning potential (base + performance incentives)

Full benefits package (medical, dental, vision)

401(k)

Paid time off and holidays

Long-term career growth with a stable, reputable 24 franchise dealer group

Why Join Us

Competitive compensation at the top of the market

Strong inventory and brand recognition with Ford

Supportive ownership and leadership team

Opportunity to make a significant impact and grow with the dealership

Apply confidentially today to join a dealer group committed to excellence, performance, and leadership.