Service Technician II

Service Technician II Location: Las Vegas, Nevada Employment Type: Full-Time | On-Site Software: Entrata (training provided) Company: National Horizon Real Estate Services Compensation: $19.41 to $23.00 Hourly + Renewal Incentive Bonus Benefits: Medical, dental, vision, PTO, professional development Start Date: Early–Mid October (Applications close 09/30/2025) About Us National Horizon Real Estate Services is a full-service property management firm specializing in multifamily and commercial real estate operations.

We provide customized solutions that optimize performance, increase NOI, and deliver exceptional resident and tenant experiences. From lease-ups and stabilized communities to value-add repositioning and commercial centers, we bring expertise, efficiency, and a forward-thinking approach to every property we manage. At National Horizon, we don’t just manage properties — we elevate them.

Role Overview We are seeking a skilled Service Technician II for a 500+ unit community in Las Vegas. This role is ideal for an experienced maintenance professional ready to take on advanced troubleshooting, preventive maintenance, and hands-on repair work across all major building systems. Service Technician II works under the Service Director but is expected to operate independently, resolve complex maintenance issues, and occasionally mentor or guide junior technicians.

Key Responsibilities

Perform skilled maintenance work on HVAC, plumbing, electrical, appliances, and general property systems. Troubleshoot and resolve complex technical issues quickly and effectively. Execute preventive maintenance programs to reduce downtime and extend asset life. Assist with make-ready processes, turnovers, and inspections to ensure units meet company standards.

Respond to resident service requests promptly and professionally, delivering excellent customer service. Support rehab, renovation, and capital projects under the direction of the Service Director. Ensure compliance with OSHA standards, Fair Housing, and multifamily safety regulations. Use Entrata (training provided), digital work order systems, and mobile platforms for task tracking and reporting.

Qualifications

Minimum 2–3 years of multifamily maintenance experience required. Strong technical proficiency with HVAC, plumbing, electrical, and appliance repair. Ability to work independently while collaborating with the maintenance and leasing teams. Knowledge of safety protocols, OSHA compliance, and property maintenance standards.

Reliable, organized, and adaptable under pressure with strong time management skills. Certifications EPA Certification – Required (Type II or Universal preferred). CPO Certification – Must Have Within 90-Days Education & Additional Credentials High school diploma or equivalent required; technical/vocational training preferred.

Experience with market-rate, affordable, or mixed-income communities strongly valued. Professional demeanor with proven dependability and strong resident service skills. Our Values At National Horizon, we’re not looking to be the biggest — we’re looking to be the best. We believe in: Performance without bureaucracy Leadership without ego Results without excuses We also believe in professional ethics.

We do not permit poaching — if you are currently employed, we ask that you do not recruit or refer employees from your current workplace. We protect relationships, play fair, and collaborate with professionalism. Equal Opportunity Employer National Horizon Real Estate Services is proud to be an Equal Opportunity Employer.

We are committed to diversity, equity, and inclusion in our hiring practices and workplace. All qualified applicants will be considered regardless of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or other legally protected status. Job Type: Full-Time | On-Site Experience: Multifamily Maintenance – 2+ years (Required) License/Certification: EPA Certification (Required) | CPO (Preferred) Work Location: Las Vegas, NV – In Person