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House Manager & Private Butler

Gelang Patah, Johor, MalaysiaFull-timePosted Oct 5, 2026

Job description

  1. Household Operations / 家庭运营管理
  • Oversee the day-to-day operations and smooth running of the residence. 负责住宅日常运营管理，确保家庭事务顺畅运作。
  • Maintain high standards of cleanliness, organisation, presentation and household service. 维持住宅整洁、秩序及高品质家庭服务标准。
  • Coordinate household schedules, daily routines and special arrangements. 协调家庭日程安排、日常事务及特殊活动安排。
  • Monitor household supplies, groceries, toiletries and necessities, and arrange replenishment when required. 管理家庭用品、食品杂货及日常必需品库存，并安排补充采购。
  • Ensure household equipment, appliances and facilities are properly maintained. 确保家庭设备、电器及设施得到妥善维护。
  • Coordinate routine maintenance, repairs, servicing and inspections. 协调维修、保养、检查及相关服务工作。
  1. Household Staff Management / 家庭员工管理
  • Supervise and coordinate domestic helpers, cleaners, gardeners, drivers, cooks and other household staff. 管理及协调女佣、清洁员、园丁、司机、厨师及其他家庭工作人员。
  • Prepare and coordinate staff schedules, duties and assignments. 安排员工工作时间表及职责分配。
  • Monitor staff performance, attendance, punctuality and service standards. 监督员工表现、出勤情况及服务质量。
  • Provide guidance and training when necessary. 必要时为家庭员工提供指导及培训。
  • Coordinate with external service providers and contractors. 与外部供应商及承包商保持沟通与协调。
  1. Guest & Butler Services / 宾客接待与管家服务
  • Provide professional and discreet service to the Principal and family members. 为雇主及家庭成员提供专业、周到且保密的服务。
  • Welcome and assist guests in a professional and courteous manner. 专业礼貌地接待来访宾客。
  • Prepare the residence for private gatherings, dinners and special occasions. 协助筹备家庭聚会、晚宴及特别活动。
  • Assist with table setting, dining arrangements and guest requirements when required. 根据需要协助餐桌布置、用餐安排及宾客需求。
  • Handle personal requests and household arrangements efficiently and discreetly. 高效且谨慎地处理个人事务及家庭安排。
  1. Procurement & Household Administration / 采购与家庭行政管理
  • Manage household purchasing and routine procurement. 负责家庭采购及日常物资管理。
  • Obtain quotations and coordinate purchases with suppliers. 询价并与供应商协调采购事宜。
  • Maintain records of expenses, purchases, maintenance and service providers. 记录家庭开支、采购、维修及供应商资料。
  • Monitor inventory and ensure essential items are adequately stocked. 管理库存并确保日常用品供应充足。
  • Coordinate deliveries and receive parcels when required. 协调收货及接收包裹。
  1. Transportation & Personal Assistance / 交通与个人助理事务
  • Coordinate household vehicles, servicing, maintenance, insurance and road tax matters. 管理家庭车辆、保养、保险及路税相关事务。
  • Arrange transportation and drivers when required. 根据需要安排车辆及司机。
  • Assist with personal errands and appointments. 协助处理个人事务及预约安排。
  • Coordinate travel-related household arrangements. 协调与家庭成员出行相关的安排。
  1. Event & Special Arrangement Support / 活动与特别事项支援
  • Coordinate preparations for family gatherings, celebrations and private events. 筹备家庭聚会、庆典及私人活动。
  • Liaise with caterers, chefs, florists, decorators, cleaning teams and vendors. 与餐饮团队、厨师、花艺师、布置团队及供应商协调沟通。
  • Ensure the residence is properly prepared before and restored after events. 确保活动前后住宅环境妥善安排与恢复。
  1. Confidentiality & Professional Conduct / 保密与职业操守
  • Maintain strict confidentiality regarding the Principal, family members and household matters. 严格保守雇主及家庭成员的个人资料及家庭事务。
  • Handle sensitive matters with discretion and professionalism. 谨慎处理敏感及机密事项。
  • Maintain a professional image, attitude and conduct at all times. 保持专业仪表、态度及行为举止。
  • Respect privacy, security and personal boundaries. 尊重家庭隐私、安全及个人空间。
  • Do not disclose household information, workplace profile, schedules or personal matters to external parties or on social media. 不得向外界或社交媒体透露任何家庭信息、照片、行程或私人事务。 Requirements
  • Minimum 3–5 years of relevant experience in House Management, Private Butler, Hospitality, Luxury Hotel, Private Residence or similar roles. 具备至少 3–5 年家庭管理、私人管家、高端酒店、私人住宅或相关服务行业经验。
  • Previous experience managing household staff is highly preferred. 有家庭员工管理经验者优先考虑。
  • Strong organisational and coordination skills. 具备优秀的组织及协调能力。
  • Excellent communication and interpersonal skills. 良好的沟通及人际交往能力。
  • Good command of English; Chinese and Bahasa Malaysia are advantages. 良好的英语沟通能力；会华语及马来语者优先。
  • Mature, trustworthy, responsible and service-minded. 成熟稳重、诚实可靠、责任心强并具服务精神。
  • Strong attention to detail and ability to multitask. 注重细节，具备多任务处理能力。
  • Able to work independently and handle confidential matters professionally. 能独立工作并专业处理机密事务。
  • Good problem-solving skills and proactive attitude. 具备良好的问题解决能力及主动工作态度。
  • Pleasant personality with professional etiquette and grooming. 形象良好，具备专业礼仪。
  • Valid driving licence and willingness to drive when required is an advantage. 持有有效驾驶执照并愿意驾驶者优先考虑。

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