Registered Medical Assistant (RMA)

Registered Nursing Assistant (RMA)

Position Summary: The RMA in a pediatric office supports providers and clinical staff by performing patient-care, administrative, and clinical tasks specific to children and adolescents. This role ensures efficient clinic operations, high-quality pediatric care, and adherence to regulatory and organizational standards.

Key Responsibilities:

• Greet and room pediatric patients; obtain age-appropriate vital signs (manual BP), growth measurements (height/length, weight, head circumference, BMI percentile), medical history, and chef complaint.

• Perform assessments within scope of practice and document findings in the EMR

• Prepare exam rooms, equipment, and pediatric supplies.

• Assist providers with pediatric examinations, procedures, wound care, splinting, nebulizer treatments, and other ordered interventions.

• Administer childhood immunizations following CDC/ACIP guidelines and verify proper documentation of VIS sheets

• Administer medications orally, intramuscularly, intradermally, and subcutaneously as ordered by the provider.

• Perform pediatric clinical tasks such as vision and hearing screenings.

• Conduct point-of-care testing (flu, strep, RSV, urinalysis, etc.).

• May assist with or perform phlebotomy using techniques appropriate for pediatric patients

• Support parents with instructions for medication, care plans, and follow-up.

• Maintain infection control, sterilization procedures, and proper handling of medical equipment.

• Respond to pediatric emergencies according to office protocol and participate in routine emergency drills.

• Responsible for tracking provider orders and maintaining EMR buckets.

Qualifications:

• High school diploma or equivalent.

• Completion of an accredited medical assistant program.

• Active RMA (AMT/AAH) certification required.

• Pediatric clinical experience preferred but not required.

• Current BLS certification.

• EMR experience preferred.

• Strong understanding of pediatric immunizations, clinical procedures, and nursing protocols.

Skills & Competencies:

• Strong communication skills with children and parents.

• Ability to multitask in a fast-paced pediatric environment.

• Compassion, patience, and child‑friendly demeanor.

• Knowledge of immunization schedules and pediatric procedures

Work Environment:

• Outpatient pediatric clinic setting.

• May require occasional travel between clinic locations.

• Must maintain confidentiality of pediatric health information in accordance with HIPAA.

• Rotation of weekend clinics may be required.

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