Office Support Specialist with HR Experience

About Us

Position Overview

Workforce Development training and the ideal candidate is an experienced administrative professional with a track record of acting as a trusted partner who goes beyond basic administrative tasks to strategically support their client's goals. Ideal Candidate: The ideal candidate will possess strong clinical knowledge, excellent communication skills, and the ability to work remotely, providing critical healthcare guidance to patients in need.

Key Responsibilities

• Financial Aid ; Conduct virtual Financial Aid Presentations
• Registration ; Daily Check-In Meetings for Offshore Recruiters, Class Start Coordinator, Send Acceptance Letters
• Satisfactory Academic Progress (SAP) ; Update all student grades and attendance weekly, Weekly SAP Meeting, Communicate to students using Weekly SAP Update (for all) and email/Teams message (for those in violation of policy)
• Multi-State Partnerships (via NC-SARA); Establish and manage state partnerships
• Student Concierge for International Students / International Student Liaison
• Manage International Student Recruiters
• Manage Department
• Weekly Department Meetings o Monitor placement rates and progress month-to-month
• Create and Manage Microsoft Forms and Responses
• Manage Bookings pages/availability
• Manage Meeting Schedule; ensure meetings are held and documented each week
• Manage Stephanie’s Schedule
• Update and Manage Assigned Spreadsheets
• Career Builder Management; Post Jobs, Set up Interviews, Assign Logins to Recruiters
• Calculate KPIs and recommend PIPs or R&R
• Send Weekly KPI Reports
• Human Resources; Create and send Offer Letters for Offshore Employees, Create New Hire Training Agendas for Offshore Employees, Oversee Orientation and Onboarding for Offshore Employees, including execution of the Training Agenda
• Verity Training for New Hires
• Accounts Payable
• Payroll Support for Offshore Employees
• Additional Tasks as assigned Job Category: Admin Assistance/Digital Marketing Skill Sets Required / Preferred Skills and Qualifications:
• Must have at least two to three years’ experience as an administrative assistant
• Degree in HR and/or years of experience supporting an organization equivalent
• Excellent written and verbal communication skills, with a keen ability to manage multiple tasks and deadlines efficiently.
• Excellent time management
• Experience supporting executives in a virtual capacity.
• Familiarity with task management tools and apps for remote collaboration.